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Marantz CD5001 silent gaps during playback

Hi - I have a Marantz CD player a little over 6 years old. Performed perfectly until today, when it started inserting brief gaps in the music, approx 1-2 seconds; at the same time the track / time display goes blank. Then the music & the display pops back. Not skipping forward or back so far, just the silent gaps. I know the problem is in the player, not the discs, since the gaps occur at different points during multiple plays. I have an AudioSource CD laser cleaner CD, but I don't think the Marantz will read it. The unit displays 'TOC reading' and then having found none, does not spin the disc. I may have to take the unit in, but can anyone recommend a laser cleaning CD that the Marantz can handle? - thanks

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SOURCE: My one-year old Marantz CD5001 CD player

these models use the 12.1 philips laser mechanism and it is a very common problem for failing to read discs.
various technics / marantz / philips / cyrus cd players etc also use it and are plagued with the same fault.
it's a 90% chance the laser is dead!
philips realised the unreliability of this laser and uprated it to the identical looking VAM-12.
do not dismiss the spindle motor as these also fail quite alot on this mechanism.

hope this helps.

Posted on Sep 12, 2010

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1 Answer

Hi _ I have a Marantz CD player a littl;e over 6 years old. Performed perfectly until today, when it started inserting brief gaps in the music, approx 1-2 seconds; at the same time the track / time...


laser cleaning cd's very rarely work. the only thing they are good for is if there is a build-up of dust on the lens. Sounds like you most likely need to have the laser replaced.

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while your daughter was "holding" the tray did you hear any "popping" type noise?
This is a typical sympton when the gears have skipped a few teeth!
Your best bet(IF your a "handy" person) would be to take the unit apart to get to the CD drive, and CAREFULLY push/pull on the tray to manually "open/close" it, and watch the tray in correlation to the "eye" mechanism, to see if it is aligning with the "hole" in the tray correctly!
Good luck!

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Please check and fix the power supply and fuse of your player

Jan 13, 2011 | Marantz CD5001 CD Player

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Well, we would need to know tyo what it is attached and that it is correctly configured to reproduce the digital input from the CD player. Have you triee BOTH optical and coaxial outputs?

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Sony Music CD-R's available at Target (purple packaging not red - must be music not data). I had been using the TDK's from Costco until I started having issues similar to yours. Sony's work perfect - no issues ever.

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If this brand of media is new to you and the symptom is unique to it, I'd try a different brand.

Monitoring during record would never reveal media problems as there is no immediate playback after record as on old-school 3-head tape recorders.

I've had similar intermittent problems and I never could find a pattern to it except that it always seemed to be on low-end media. My best advice would be to try to find a pattern in your instance and make a change that avoids it. Then publish what you learned for us.

Good luck.

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1 Answer

My one-year old Marantz CD5001 CD player


these models use the 12.1 philips laser mechanism and it is a very common problem for failing to read discs.
various technics / marantz / philips / cyrus cd players etc also use it and are plagued with the same fault.
it's a 90% chance the laser is dead!
philips realised the unreliability of this laser and uprated it to the identical looking VAM-12.
do not dismiss the spindle motor as these also fail quite alot on this mechanism.

hope this helps.

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I have had this problem twice now in ten years, each time took it to get repaired at a marantz dealer and they replaced the laser. First time was about $150, second time they didn't charge me. No problems otherwise - which for an integrated item like this, where so many things can go wrong, is pretty good.

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Check the small signal transistors BC338 and BC328, they're under the transport mech and will be near where the spindle motor plugs in to the PCB.
One of the transistors acts as a brake which momentarily puts the motor in reverse polarity to stop the CD rotating during 'stop' or 'open tray' modes. The reason the CD is spinning backwards is that the transistor which drives the spindle motor forwards during playback is faulty and is triggering the braking transistor hence spinning backwards.
The transistors should be 'BC328-25' / 'BC338-25' (25v)
Replace these and all should be well.

Hope this helps

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