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I can tell you how I have done a similar appliance. I contacted my local propane company. They had all of the orifices, and cross reference guides necessary to convert it over to propane and they did it for free. Contact your local company. If your's won't do it for free like mine, they can surely get you the parts reasonably, and provide further guidance.
Best regards, --W/D-- Please take a moment to rate this solution so that we may continue to improve in helping others. Thanks.
Is this cooktop new? Was it converted to propane or do you use natural gas? If it was converted, I was just thinking they put in the wrong size orifice. If it has been working fine and is just now giving you problems, then check the burner holes and see if they are partially plugged from food spills.
All gaq cooktops come from the factory ready to be installed to natural gas. If the only gas available is propane the orifices have to be changed. The orifices are product specific and must be ordered for your particular stove.
That being said, if this is a new cooktop you have the answer. If this is a used cooktop and you do not know which style of orifices are installed now just contact your propane company and they will be happy to help you for free.
good luck with this. and please remember to rate my answer.
Yes by a licensed person so as not to break any local laws or Kill You,
LPg typically delivers at a higher psi than natural gas, and the propane content requires more combustion air than the methane butane mix of natural gas,
methane CH4 needs 2 oxygen (O2) to make CO2 +2 H20
Propane C4H10 needs 7.5 (02) 4 CO2 5 H2O
the nozzle injecting the LPg has small diameter, The Gas certified plumber can remove the nozzle(s) and replace them with larger diameter Natural gas ones for a small price, most manufacturers make both, its a simple job
Cant stress - Gas Certified plumber/tradesman - strongly enough, one explosion will ruin your whole day
on the regulator there is a 1/2" nut, made of aluminum. loosen the nut, thur it around and screw it back in, there is a "NAT" on one side, and a "LP" on the other side, make sure the "LP" is facing out if you are using propane, and "NAT", if you are using Natural Gas. Very simple, all you need is a 1/2" wrench, or a small adjustable wrench,
There is a conversion kit to convert the range from natural gas to propane, it is possible that it was not installed or not installed at the time of purchase. There is a part in the regulator that has to be switched from one gas type to another as well as individual burner orafices that have to be changed. You should have the point of purchase service verify that this has been done correctly. The complete information should be in your owners and installation manual or available directly from the viking website.