Question about Brother MFC-9420CN All-In-One Laser Printer

2 Answers

Machine error 28

Machine says unable to print, see troubleshooting and routine maintenance. Nothing works to fix it. Went into service mode and gave machine error 28. What does that mean?

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2 Answers

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  • Brother Master
  • 783 Answers

Well it's a low temp error for the fusing assembly. Sounds like you already had it in Maintenance Mode. Sometimes those errors can only be cleared out by entering maintenance mode and pressing 9,9 to exit out. Should then start the normal warm up procedure. If the problem continues then reseat the fuser or take it out and measure for continuity across the lamp and thermostat. The service manual also recommends checking the line voltage. Basically make sure it's plugged straight into a wall outlet and no other large power sources on the same circuit. Example, another copier or this time of the year a small space heater.
Maintenance Mode enterance Press Menu/Set and Black start button and Up arrow 4 times. Machine will read Maintenance on the display if done correctly. Press 9,9 to exit of the mode and the machine will attempt to restart normally.

OR
In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On :Brother Printer Support

Posted on Feb 11, 2014

  • JJ Larsen
    JJ Larsen Feb 11, 2014

    Thank you very much. Changing the outlet and then clearing it with 99 seamed to work for now!

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  • Contributor
  • 1 Answer

Error starting with 01 what does that mean

Posted on Sep 09, 2015

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Posted on Jan 02, 2017

Mix-it-up
  • 832 Answers

SOURCE: UNABLE TO PRINT

press menu then start bk copy then fourtimes arrow-up button (tel.index) quick after another.

machine will be in maintenance mode and lights will flash.

press start bk copy in case machine wont directly display the error code.

Error starting with 4 means defective print head.
Error starting with 5 menas defective purge station or cycle problems.

both error series means: you need a new printer...

Posted on Feb 13, 2008

bono1
  • 32 Answers

SOURCE: Unable to print. Error message Machine Error4F

here read this:
http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000001887&Sympt=How+do+I+clear+the+message+Machine+Error+4F+from+the+display%3f&Model=89&ProductGroup=5&ProductID=MFC210C

Posted on Dec 09, 2007

Mix-it-up
  • 832 Answers

SOURCE: Unable to print

ph is defective and needs replacing (4F: thermo sensor within ph)

Posted on Mar 30, 2008

Touch2Heaven
  • 145 Answers

SOURCE: i have a machine error 36 of brother dcp-115c help me

Machine error 36
**Head/carriage unit travel error***

Try to find any obstacles on the travel path of the head/carriage unit. If you cannot find, next steps are:

- Replace the carriage PCB.
- Replace the head/carriage unit.
- Replace the CR encoder strip.
- Replace the carriage motor.
- Replace the main PCB.
- Replace the power supply PCB.
- Replace the maintenance unit.

Posted on Nov 14, 2008

  • 1 Answer

SOURCE: Brother MF 9420CN is asking for troubleshooting and routine maintenance 'unable to print'

Via the control panel (This is a Factory Reset)

  1. Make sure the machine is not operating, then disconnect all the cables from the machine (except power cable).
  2. Press the Menu or Menu/Set key on the control panel.
  3. Press up or down navigation key to select LAN and press Set or Menu/Set.
  4. Press up or down navigation key to select Factory Reset and press Set or Menu/Set.
  5. Press 1 to select "Reset".
  6. Press 1 to select "Yes".
  7. The machine will re-start, re-connect cables once this is complete.

Posted on Jan 27, 2009

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1 Answer

Printer keeps saying can t clean ink


Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.

- Machine off
- Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press the "stop" button.
- press “99” to exit the maintenance mode.

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box!

Jun 05, 2010 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Brother mfc-7420 - unable to print


OK Try
Solution:
  • Machine off
  • Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
  • Press 80
  • Press the “mono start” button several times until you see “purge: xxxx”
  • Press “2783” in order to reset the purge counter. You will see: “purge:0000”
  • Press the "stop" button.
  • Press “99” to exit the maintenance mode.


All the best

Jan 29, 2010 | Brother MFC 240C All-In-One InkJet Printer

3 Answers

Printer flashes "Clean Unable 46 - refer to troubleshooting and routine maintenance in User's Guide". I went to the user's guide and did all the maintenance/cleaning that was reccommended. Nothing cha


Try resetting the purge counter:

1) Enter machine maintenance mode (on MFC240C all fourphoto/copy/fax/scan lights flash in maintenance mode). Care is neededin maintenance mode, otherwise critical settings may be inadvertentlycorrupted.

FAX models with numerical keypads:Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if youfail to complete the correct key sequence within two seconds, press theStop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys.Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenancemode to call up the machine’s log information list (function code 80).

3) Press the Black Start key several times to scroll through the loginformation list to reach the purge counter. The purge counter is the25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Jun 02, 2009 | Brother MFC-3360C All-In-One InkJet...

1 Answer

Will not print


What 2 digit error code does the machine display, too?

May 12, 2008 | Brother DCP 130C All-In-One InkJet Printer

4 Answers

Troubleshooting


So what error message does the machine display except mentioned one?
"Unable to..." and a two digit error code will help us more to understand the malfunktion of the machine

Feb 17, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

UNABLE TO PRINT


press menu then start bk copy then fourtimes arrow-up button (tel.index) quick after another.

machine will be in maintenance mode and lights will flash.

press start bk copy in case machine wont directly display the error code.

Error starting with 4 means defective print head.
Error starting with 5 menas defective purge station or cycle problems.

both error series means: you need a new printer...

Feb 13, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Unable to print. Error message Machine Error4F


here read this:
http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000001887&Sympt=How+do+I+clear+the+message+Machine+Error+4F+from+the+display%3f&Model=89&ProductGroup=5&ProductID=MFC210C

Dec 09, 2007 | Brother MFC 210C All-In-One InkJet Printer

2 Answers

Unable to print


press menu then start mono (blue button) then fourtimes arrow up (tel-index). Machine will be in maintenance mode and lights will flash. What error code does the machine display?

(to leave the maintenance mode press 9 then 9)

Nov 26, 2007 | Brother MFC 210C All-In-One InkJet Printer

7 Answers

Not printing


hi i have similar problem .error code 5a .can you help ?

Oct 26, 2007 | Brother MFC 210C All-In-One InkJet Printer

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