Question about HP Office Equipment & Supplies

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I put in a 61XL ink cartridge and it say to close door i have and where copy i have a blinking exclamation point blinking what do i do

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  • HP Master
  • 783 Answers

Sir/Madam

Power light is blinking.Issue for HP Printer:Please Go To Below Link To Perform Below step To Resolve Your HP Printer Issue:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=25390&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-bud09169-21%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#bud09169_BlinkingOffOff

Cause:The product is busy receiving information from the computer, but is not necessarily printing yet.

Solution one : Wait a few minutes for the product to process information from the computer and complete the print job.

Cause:The product needs to be reset.

Solution two : Turn the product off, and then back on.

  1. Press the Power button (i put in a 61XL ink cartridge and it say to close  - ?javax.portlet.sync=dbdd6c9ae289cd7261f3af4281911c01&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01_ws_bi&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalstate%3ddocid%253demr_na-bud09169-21%257cdoclocale%253d%257ccalledby%253d&javax.portlet.rst_ba847bafb2a2d782fcbb0710b053ce01=wsrp-url%3dhttp%253a%252f%252f16.193.225.56%253a50002%252fsp4tssearch%252fimageservlet%253fdocid%253demr_na-bud09169-21%252fc00122819.gif%26wsrp-navigationalstate%3ddocid%253demr_na-bud09169-21%257cdoclocale%253d%257ccalledby%253d%26wsrp-requiresrewrite%3dfalse&javax.portlet.begcachetok=com.vignette.cachetoken&javax.portlet.endcachetok=com.vignette.cachetoken ) to turn the product off.
  2. Press the Power button ( ) again to turn the product back on.
Cause:The power supply is inadequate.

Solution three : Remove any surge protectors in the power supply to the product and plug the product directly into the electrical socket.

Cause:A peripheral device is interfering with communication between the computer and product.

Solution four : Make sure there is a direct connection from the product to the computer.
  1. Remove peripheral devices such as a scanner or switchbox.
  2. If the product is connected to the computer through a non-powered USB hub, or if the type of hub is unknown, remove the hub and connect the product directly to the computer.
Cause:The USB cable is not functioning correctly.
Solution five : Reconnect the USB cable.
  1. Disconnect the USB cable from the back of the product.
  2. Disconnect the USB cable from the computer.
  3. Wait 5 to 6 seconds.
  4. Reconnect the USB cable to the product and to the computer.If reconnecting the USB cable does not solve the problem, try using another USB cable.
Cause: The product driver needs to be updated.

Solution six : Download and install an updated product driver.
The automated tool on the HP Web site checks whether the driver for the product connected to your computer needs an update. It also makes sure that the product is set up correctly. If the product is not set up correctly, the tool automatically fixes some issues. The tool also updates, uninstalls, or reinstalls the driver, if necessary.
Follow these steps to use the automated tool.
  1. Click your product series or model in the table of links that follows these steps.
  2. Click the correct model number, if necessary.
  3. Click Check at the top of the page to automatically check to see if an update is available.
  4. If an update is found, follow the on-screen instructions to download and install the software.
Or

In Case You Still Need Online Help Then follow Us On:
HP Printer Support

Posted on Feb 12, 2014

  • Printer Help & Support
    Printer Help & Support Feb 12, 2014

    Sir/Madam



    Power light is blinking.Issue for HP Printer:Please Go To Below Link To Perform Below step To Resolve Your HP Printer Issue:



    http://h20565.www2.hp.com/portal/site/hp...



    Cause:The product is busy receiving information from the computer, but is not necessarily printing yet.



    Solution one : Wait a few minutes for the product to process information from the computer and complete the print job.



    Cause:The product needs to be reset.



    Solution two : Turn the product off, and then back on.


    1. Press the Power button ( ) to turn the product off.

    2. Press the Power button ( ) again to turn the product back on.


    Cause:The power supply is inadequate.



    Solution three : Remove any surge protectors in the power supply to the product and plug the product directly into the electrical socket.



    Cause:A peripheral device is interfering with communication between the computer and product.



    Solution four : Make sure there is a direct connection from the product to the computer.

    1. Remove peripheral devices such as a scanner or switchbox.

    2. If the product is connected to the computer through a non-powered USB hub, or if the type of hub is unknown, remove the hub and connect the product directly to the computer.


    Cause:The USB cable is not functioning correctly.

    Solution five : Reconnect the USB cable.

    1. Disconnect the USB cable from the back of the product.

    2. Disconnect the USB cable from the computer.

    3. Wait 5 to 6 seconds.

    4. Reconnect the USB cable to the product and to the computer.If reconnecting the USB cable does not solve the problem, try using another USB cable.


    Cause: The product driver needs to be updated.



    Solution six : Download and install an updated product driver.

    The automated tool on the HP Web site checks whether the driver for the product connected to your computer needs an update. It also makes sure that the product is set up correctly. If the product is not set up correctly, the tool automatically fixes some issues. The tool also updates, uninstalls, or reinstalls the driver, if necessary.

    Follow these steps to use the automated tool.

    1. Click your product series or model in the table of links that follows these steps.

    2. Click the correct model number, if necessary.

    3. Click Check at the top of the page to automatically check to see if an update is available.

    4. If an update is found, follow the on-screen instructions to download and install the software.


    Or



    In Case You Still Need Online Help Then follow Us On:

    HP Printer Support

×

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Evilsmith
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SOURCE: hp deskjet 842c blinking ink cartridge light

You have to take off the clear strip of plastic over the copper area, or the printer will not detect it. There should be a green pull-tab on the cartridge.

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SOURCE: Ink cartridge alignment problem

well, what i did, and it seemed to work, in the short run anyway. i took and threw my hp in the back of a waste management truck,  then i called amazon.com and i ordered a new epson printer,

Posted on Aug 18, 2008

gisvc
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SOURCE: hp 3180 print cartridge light blinking

hi,

is the ink cartridge you replaced hp brand or did you refill it this is an incompatibility code from the software. some brands and cartridges are not fully compatible and creates an e code error code. if it is hp brand it is likely a defective sensor chip in the ink cartridge. i would for best assurance return the cartridge for a different one and then recheck. if niot you may need to restore your software or reinstall it most of the time this will fix the problem.

hope this helps..happy computing!

Posted on Mar 30, 2009

1alexh
  • 484 Answers

SOURCE: my Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.

Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.

-a.

Posted on May 22, 2009

bhagyavichar
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SOURCE: Hi I was just given an HP 6110. However, when I

the printer is probably somehow jammed or short, it may cause a fatal problem..do contact ur system admin/vendor without delay..!!

Posted on Oct 25, 2009

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Related Questions:

1 Answer

What ink cartridge does it use?


HP 61 black ink cartridges, HP 61 tri-color ink cartridges, HP 61XL black ink cartridges, HP 61XL tri-color ink cartridges.

Jan 03, 2016 | HP Deskjet 1051 All-in-One Printer

1 Answer

My epson me 340 ink absorber is full...please help!


take out all the cartridges and the papers..
unplugg the power cable from the printer..
manually slide the carriage from left to right and vice versa and roll the rollers in upward direction from the back after opening the back door..
if doesnt slide or roll..press & hold the power button for 60 seconds and then try again..
clean the inner area of the cartridge slot and the copper contacts of the cartridge with a soft lint-free cloth..
close the back door...
dont put the cartridges..
connect the power cable and power on the printer...
Lights will blink..
Insert one cartridge in the respective slot and close the cartridge door and check if any light blinks..
then remove the cartridge and insert another one and check the same thing..
If light blinks..it will mean the respective cartridge is not good and replace it--

Jan 12, 2013 | Office Equipment & Supplies

1 Answer

Printer Error Message


Yes, there a few items you need to consider with respect to HP 61 (or 61XL) cartridge errors messages on any HP Deskjet 1000 through 3510 printer model:
If you get an HP 61 / 61XL integrated ink cartridge refilled (i.e. currently offered at Costco or Frys today) or if you buy a remanufactured/compatible HP ink cartridge, the ink levels cannot be reset (HP has a smart chip embedded within the nozzle plate at base of ink cartridge which counts the drops and then registers as empty).....so you'll just need to live with it and ignore ink low, non-genuine, counterfeit messages and similar while you are using these types of aftermarket supplies. The first video below provides an overview of this low ink phenomena.
If the new (or refilled/reman/compatible) HP 61 / 61XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance. Ensure you press OK or Cancel up to six times to clear out the printer error log.
These types of severe cartridge errors (i.e. Incompatible cartridges, Black/Color cartridge(s) problem / Cartridge not intended for this printer, etc.) typically indicate the internal micro-electronics of the HP 61 cartridge are electrically damaged. The cartridges electrical wire runs at rear and lower side of the ink cartridge are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure due to prolonged ink exposure and subsequent circuit corrosion. I suggest you run a Tap 41 diagnostic test to check cartridges electrical health (this is a forced service test so the printer will attempt to send whether cartridges are good or not); Refer to Inkjet411 youtube videos below:

HP 60, 60XL, 61, 61XL Ink Cartridge Refills - Solving Errors & Warnings:
http://www.youtube.com/watch?v=BskAfa6NJSg

HP Deskjet 1000-3056 Printer Models -- HP 61 Ink Cartridges Tap 41 Diagnostics Test
http://www.youtube.com/watch?v=tMZkqE36ifk

Aug 24, 2012 | HP Deskjet 3052A Wireless e-All-in-One...

1 Answer

How can I align my HP Photosmart C4680 printer after replacing ink cartridge.


If the new (or refilled/reman/compatible) HP 60 (or 60XL) ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance.


The types of 'more severe' cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", etc.), including blinking power/exclamation lights, typically indicate the internal micro-electronics of the HP #60-61 cartridge are electrically damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure due to prolonged ink exposure and subsequent circuit corrosion. I suggest you always run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on C4600-C4700 models which use HP 60 cartridges. Refer to Inkjet411 youtube videos below:

HP 60, 60XL, 61, 61XL Ink Cartridge Refills - Solving Errors & Warnings: http://www.youtube.com/watch?v=BskAfa6NJSg


HP Photosmart C4600 & C4700 Printers - Diagnostics Tap 41 Test: http://www.youtube.com/watch?v=ghxjLCn07Jo


HP Photosmart C4600 C4700 D110a Printers - HP 60 Cartridge Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg


HP Deskjet F2400 F4400 and F4500 Printers - Diagnostics Tap 41 Test:

http://www.youtube.com/watch?v=m-OM09NvNqg


HP Deskjet 4200 Printers - Diagnostics Tap 41 Test:

http://www.youtube.com/watch?v=16uXSBwTan8


HP Deskjet D2500 & D2600 Printer -Tap 10 Diagnostic Test:
http://www.youtube.com/watch?v=RTFOBtdthAc





Mar 28, 2012 | Office Equipment & Supplies

1 Answer

`HP Deskjet F380 All-in-One Printer-Scanner-Copier E light is on seeming to refer to an ink cartridge issue. I installed new black and color ink cartridges. Light is still on and printer won't make...


Issue: Print Cartridge light is blinking


NOTE: In addition to the blinking light, an "E" might appear in the Copies area.

c01069564.gif
Solution

Close the print cartridge door.

Cause

The print cartridge door is open.

Oct 28, 2010 | HP DeskJet F380 All-In-One Printer

2 Answers

I have an HP 1022N and the top yellow light with triangle with exclamation mark symbol inside is blinking and printer won't function. How to fix?.


According to the user manual the triangle lamp blinking is an indication that the error needs user intervention. The possible causes are the ink cartridge door is not closed completely, out of paper, no ink cartridge, or there is a paperjam. To fix these, click on the link below to download the user manual. This issue is posted on page 75. Hope this helps.

http://h10032.www1.hp.com/ctg/Manual/c00264442.pdf

Jul 22, 2010 | HP LaserJet 1022 Printer

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LaserJet1320nw is not printing. Triangle with


remove the toner cartridge close the door then remove the power cable without switching off the unit
wait 10 seconds plug power cord back in make sure unit powers up and firmly insert the toner cartridge

Jan 15, 2010 | HP LaserJet 1320NW Printer

2 Answers

I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

My Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.


Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.

-a.

May 22, 2009 | Dell 962 Photo All-In-One InkJet Printer

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