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Can't scroll my screen with pad - HP Pavilion zt1170 Notebook

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Go into your control panel and change your mouse options

Posted on Mar 15, 2014

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1 Answer

Laptop screen keeps scrolling on its own


It's a poor design of the touch pad by Samsung. I have one that does the same thing. The workaround is to be cognizant of where you rest your wrists. Be careful not to inadvertently contact the touch pad. Of course you can attach a keypad and mouse to avoid the issue entirely.

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The scroll bar in my laptops' touch pad isn't working.


The scroll on your laptop is controlled by the trackpad installed on the system.

If you are having problems with the scroll on your laptop's trackpad, there is something you can do before you take it into a computer repair shop.


Updating the driver to the trackpad will enable the scroll if it is not working at all.

Once the driver is updated, your scroll should work again.


You can access the driver through the Device Manager on your laptop.


Click the "Start" button, then click the "Search" option.


Type "Device Manager" into the search bar and press the "Enter" button.

Click on the "Device Manager" icon from the menu, then scroll down to the "Track Pad" icon on the left side of the screen.


Click on the icon, then click the "Driver" tab at the top of the window. Click the "Update" driver option from the window.


Wait for the new driver to install on your computer.


This should take about two minutes to complete.

A window will appear telling you that the driver has been installed.


Put your fingers on the touchpad to move the mouse around on the screen.


Hope this helps.

Nov 27, 2012 | Dell Vostro 1015 Laptop

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Hi and thank you for your help, i have an acer aspire 5532 laptop, my touch pad is working all but the scroll, when i try to scroll on the arrows of the touch pad it will not allow me to scroll, i dont...


ok go to the control panel then once it opens up type in the search box of the control panel (mouse) without the ( ) then click change mouse setting then look for ELAN it should be in red click it then in the device box area double click the smart pad then when the screen pops up which writing is all in red look for the scrolling options then adjust to ur liking.

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From the sounds of it you have Caret Browsing enabled. You can disable it in in your browser (presumably Internet Explorer) with the F7 key or in the Page file menu.

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The "Touchpad is very sensitive; if you look while scrolling, the "scroll-bar" will turn (Blue), click on the ("scroll-bar"), until it turn "Gray." Note: "You ca use the Pointer Device / Touchpad without using the Scroll-bar, basically anywhere on the screen; ("bottom scroll-pad" = left to right"), and ("right -side edge scroll-pad = up & down").

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Is your pad scroll capable? Not all are. If it is, have you enabled it in the mouse settings via control panel? The default mode for some pads is non-scrolling and you have to manually enable this function. Also, some pads have small areas where the scroll works. Usually along the right and bottom edges of the pad. Anywhere else = no scroll.

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Laptop not "seeing" new hard drive


Hi There
Go into the bios (F2) and set the date and time and set the boot order to the HDD

Good luck and kind regards

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