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My smilebox slide show won't record. It use to and then just stopped. Everything else works fine.


Assuming nothing else has changed in your computer (no other programs/add-ons installed that would cause this), I'd download the free Revo Uninstaller & Auslogics Disk Defrag from ninite.com. Use Revo to fully uninstall the software-- it clears all bits from the registry as well (only tick the boxes in bold type & delete). Then, restart your PC & download a new instance of Smilebox. Get rid of any old SB installers if they remain in your downloads folder.

Now, before reinstalling Smilebox, please do a system clean- open computer, right-click C:, properties, disk cleanup. Delete all it finds & then run the Auslogic Defrag program. After that, run chkdsk (Computer>right-click the C: drive>properties>tools>error checking>tick fix files only).

When it's done, try reinstalling Smilebox.

HTH

Nov 26, 2014 | smilebox.com

1 Answer

My smilebox i created the pics are fine on my computer but after i burned it to a dvd-r and i played it in my dvd player the pictures are blurry. HELP.....


I am having the same problem. Really angry because I made slideshow as a gift for my preschool students graduation and now its blurry! Thanks a lot! I am canceling soon.

Apr 09, 2013 | smilebox.com

1 Answer

Please remove/unsubscribe me from Smilebox. I receive too many spams from smilebox.


Please remove me from SmileBox. I get too many emails. I didn't know how to Unsubsrcibe it.

Aug 21, 2012 | smilebox.com

1 Answer

Smilebox DVD will not play in DVD player


We are sorry, but a DVD burned on a computer will not play on every DVD player.

We would suggest that you try a different DVD player.

Thanks- Smilebox support

Jul 03, 2012 | smilebox.com

1 Answer

I am being charged $39.95 for smilebox, i have no idea what it is, how do i cancel?


You will need to contact Smilebox directly. There is a bit of information availble on their website about canceling. It sounds like you may have been enrolled in their Club Smilebox Subscription plan.
http://support.smilebox.com/ics/support/KBAnswer.asp?questionID=12

Jun 25, 2012 | smilebox.com

3 Answers

My smilebox slide show won't record.


My creations preview great but when I press the save to DVD nothing happens, I am not saying is a smilebox problem, but It used to work just fine. I am just wanting to know what to do because I just wasted 40 bucks if I cannot burn it

Jun 21, 2012 | smilebox.com

1 Answer

Error 7759


If this is from installing SmileBox from Hallmark.com, here's how I fixed my error 7759...

  1. Uninstall SmileBox and Restart Windows [I have Win7 64-bit Home Premium].
  2. Clean the Windows Registry [I used Norton Security Suite 4.4] and Restart Windows.
  3. Go to SmileBox.com to directly download and install THEIR version, then Restart Windows.
My SmileBox started working without errors after the above fix, but I wasn't able to use Hallmark.com's "Personalize in Smilebox" link. This was more of an inconvenience than a real problem for me, because I was able to launch my SmileBox app and personalize the same ecard -- which now got pulled directly from SmileBox.com.

Hope this helps!

Dec 18, 2011 | smilebox.com

1 Answer

Smilebox will not burn DVD from one of my computers. Windows XP


My solutions.....
Hey SmileBox, you have a flood of subscribers that paid good money for you service. They have been posting for months for help with burning their project to a DVD and cannot.
Since you don't have anyone answering the technical support line for assistance on this issue. Quit being lame and either fix the web site or refund these people money back!

May 25, 2011 | smilebox.com

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