Question about Brother MFC-990CW COLOR INK-JET MFC Ink Jet Printer

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MFC -990 CW printer does not recognize a full yellow ink, despite it is original, cleaning run twice and other colours work fine

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  • Brother Master
  • 783 Answers

Try rubbing alcohol on the outside of the head.
More often than not ink will dry from the outside in.
I've found that refill kits work once or twice, and then the cartridge is shot and i gotta buy a new one, but YMMV i guess.
Might just need to break down a buy another yellow cart.
Buyer beware, but you could break down and take a chance on this.
Edit:
If it's the pump, look in the documentation for a head clean or purge, this might help.

In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On :Brother Printer Support

Posted on Feb 19, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 9 Answers

SOURCE: Changed yellow ink to new cartridge. Printer won't recognize.

I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.

I installed a new cartridge in place of the empty cyan, and that fixed it.


Posted on Jun 05, 2009

the kowalski
  • 86 Answers

SOURCE: Brother MFC 5840 won't print red. ink is full. printer head clean

If the regular cleaning does not work, you can try the power purge. Perform it by doing the following:

  • Press Menu, 2, 8, 6, 4 quickly (within about 1-2 seconds from the menu-press, all five buttons should been placed, in order).
  • The display and some buttons should start flashing, and it should say "Maintenance".
  • Press 7, 6.
  • It should say "CLEANING ALL", press right arrow key until you get "CLEANING MAGENTA" or similar.
  • Press 3, it should now change to POWER_P or P_PURGE. Press Mono/Black Start.
  • The display should say "Cleaning", when it's done, it will say Maintenance again.
  • Press 99 and you will leave Maintenance mode, you can now try and see if magenta works again.
If it doesn't work, you'd probably need chemicals to clean the ink tubes. But, this power purge should work.

Posted on Jun 05, 2009

trikha_karan
  • 66 Answers

SOURCE: My printer (MFC-490-CW)print status is offline change online

If you want to make it online, than make sure it is on and connected to your computer, Once you are sure about this than

Go to control panel than Printers and Faxes

There You need to right click on printer and than Use printer online

IT will Put you printer back online.

Posted on Nov 10, 2009

alphacheese
  • 68 Answers

SOURCE: BROTHER MFC-210 PRINTING IN BLACK INK POOR QUALITY

Try cleaning the black printer heads several times in a row, at least 5 times then print a black document with best quality setting.
Press the ink button, then down to select select cleaning and then press menu/set and menu/set again to select black.

Posted on Jan 08, 2010

Jimsta01
  • 405 Answers

SOURCE: My MFC 490 cw only prints yellow and magenta. All

You should run a few cleanings. Push the ink button then down arrow for cleaning and push ok.

Posted on Mar 27, 2010

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1 Answer

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Do you use generic ink carts?

Please insert an original brother BK cart. In case the printhead is OK the machine should work again. If there is still trouble the printhead might be clogged and cant be fixed anymore due to wrong chemical additives within the generic ink!

When inserted the original brother ink cart run the powerpurge:
press menue then start b/w (blue button) then foutimes arrow-up button. Machine is within the maintanance mode. press 7 then 6 then 3. Display shows PowerP_All. Press start b/w (blue button). Machine runs power cleaning. Press 9 then 9  to leave the maintanance mode. Print a test print sheet.

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Do use original brother ink to fix the problem: Do the cleaning twice (All colors and bk). You should see some blocks of the missing colors. If not printhead is damaged and cant be repaired (Dryed out or damaged valve or clogged with particles). If machine displays unable to clean, search googl for ERROR 46 (Reset and change of waist inktank)

Sep 03, 2007 | Brother MFC 420CN All-In-One InkJet...

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No Magenta and No yellow


If you have really already run the cleaning cycle more than 20 times you should have get an error 46 which means that the printer cant clean anymore! So if not, use original brother inkcarts and do the the cleaning twice. If there is no block on the testsheet, the printhead is crashed. You cant fix it anymore.

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