Question about Brother MFC-7840W Multifunction Laser Printer MFC7840W
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Posted on Jan 02, 2017
The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!
Posted on May 17, 2009
SOURCE: won't scan
We need to first check the driver to make sure it is installed and working correctly. Please go to “start menuè control panelè scanners and cameras”.
(Note: For Vista users, you must select “classic view” in control panel to be able to see “scanners and cameras”)
You should now see all scanners currently installed.
If you do see your brother scanner, please right click the icon and select “properties”; here you can select “test scanner”.
If the test fails, select the “network settings” tab. Here you can have the driver set to locate the device by name or by IP address, please select IP address and make sure the IP address matches that of your brother machine.
To get the IP address on your brother, print out the network settings page; either with the “report” button on the printer or go “menuè print reports”
If the scanner does not appear in the list at all, you will need to reinstall the software. You can download the software using the below link.
If your scanner successfully completed the diagnostic test, we can move on to try using control center to scan.
To access Control Center, please go to “Start menuè All programsè brotherèControl Center”.
In Control center, please make sure the correct device is being selected in the ”model” drop down list.
Posted on Mar 29, 2010
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