Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

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Hp 620 cd rom not showing

Hp 620 dvd rom is not showing on the computer, and have updated the dvd rom driver, but the problem not solve

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  • 376 Answers

Try downloading and running this file:

http://www.geekstogo.com/forum/files/file/8-cdgone/

Posted on Jul 04, 2014

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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wipdhuls
  • 133 Answers

SOURCE: i can burn cd's but not dvd's

Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
CD-RW = Compact Disk-Read Write
DVD-ROM = Digital Versatile Disk - Read Only Memory
so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs)
If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive


Hope that helps.. :)

Thanks and Regards,
Srinivas

Posted on Apr 12, 2009

fordey08
  • 155 Answers

SOURCE: cd dvd / driver issues

I would suggest downloading Driver Magician. There is a small fee to register the product but once this is done it searches for and updates all drivers on your machine. Worked like a dream for me.

Posted on May 04, 2009

ruwidperd372
  • 279 Answers

SOURCE: I have a hp dv9700

Check the cables, either DC supply to CD Drive or Data cable from CD Drive to Mainboard (Sata or Pata connection)

Posted on Aug 11, 2010

  • 100 Answers

SOURCE: hp pavilion dv2000, my cd/dvd

Hi, Assuming that the computer was functioning normally at one time when you had it and you did NOT buy it broken. It seems to be missing drivers that is required to startup the cd/dvd drive. Feel free to write me back because the more I know about it (such as what you've recently installed or done to the computer), the more I can help you. Go to start, systems, and then control panel. Go into devices and look for your cdrom drive. Do you see it there? If you do, does it have a yellow exclamation point by it? In either case, go to Hp's website and go into the support site. You will be asked to type in your exact model of computer. There will be a list of drivers that you can download. Download anything that has to do with the cdrom. Install this/these driver(s), and restart your computer. It's really hard to fix computers from two sentences especially over the net or phone. =) Problems could be from anywhere like software related or hardware. I used to do this stuff for a living and this was the most common problem that people had. Hope this helped.

Posted on Jan 18, 2011

bronk50
  • 27725 Answers

SOURCE: my hp cd-writer/dvd-rom combo is missing the

click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

or if these fail to resolve the problem

It could be a problem with the lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the ac power 3. remove power cable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected hope this helps
don

Posted on Feb 25, 2011

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1 Answer

Hp 620 cd rom not showing on my computer


Try running this file and see if it fixes the problem:


http://www.geekstogo.com/forum/files/file/8-cdgone/

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you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver roll back driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options update driver roll back driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs Click Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

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you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
if your computer came with a motherboard disk the drivers could be on it
hope this helps dont forget to vote

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Update BIOS, install media drivers. Reset computer and see what happens.

LINK

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