Question about Insignia 42" Flat-Panel Plasma HDTV

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Buttons on TV suddenly not responsive

Buttons on the TV worked earlier today. I unplugged power, media connections, and carefully removed TV from wall. I set it face up on couch. When I placed it back on wall, and plugged media connections and power plug in, the buttons on the TV no longer work. Remote controls the TV fine. Any suggestions?

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Placing the TV face up on the couch probably compressed the rear panel sufficiently to misalign the buttons. You may have to loosen the rear panel hardware or even remove it to realign the buttons for proper operation.

Posted on Feb 11, 2014

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If they are actual buttons check to see if one is stuck. Listen for a click on each button while it is turned off so you can hear it and feel it. Another possibility could be when you moved it around somehow the internal cable that connects the buttons to a connector has slipped out or just has a bad connection. Would require you to take the bezel off to see if the internal connections are ok. Not sure what else to suggest. At least the remote works.

Posted on Feb 11, 2014

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Insignia TV ... big RED X on Screen!

This just happened to me this evening and I have an Insignia as well.

With your TV on, try unplugging and repluggning in your HDMI cable. Hold your reboot button for at least 15 seconds. Should reboot and work.

Posted on Feb 08, 2009

ginko
  • 19396 Answers

SOURCE: insignia tv will not turn on, {power up}

That is usually a faulty power adapter.

Sometimes a faulty inverter board can do the same, but in that case you often get sound with no picture for a while before the the inverter comes up.

In your case it is probably a blown capacitor on power supply board.

Posted on Apr 17, 2009

  • 814 Answers

SOURCE: My Insignia NS-LCD32 TV won't power on. The remote has good batteries, the outlet has power etc. Insignia says to unplug it it for a few seconds and then plug it back in. I tried that multiple times w

The power surges have probably blown the fuse in the power supply board. This may not be the only problem.If you are still under warranty, you will need to have it serviced at a service center. If not You will need to find a repair person or center to open the unit and test it for you. This television and all your electronic equipment should be protected with surge protectors. The reason is your power company has problem with power outages and this will damage your equipment. There is no built in self defense for this equipment due to the huge variants involved with power companies. You should call Insignia and ask them where you can find a authorized service center. You can call the Insignia customer support at this telephone number 1-877-467-4289. Tell them the model number of your television and the problem you have had with its failure to turn on.They will be able to help you find a service center to test and repair your television. I hope this information helps you with your problem.

Posted on Jun 03, 2009

John-INSG
  • 312 Answers

SOURCE: Insignia TV model NS-LCD19. TV shuts off

Unfortunately your TV will need to be serviced. You may take the unit back to the retailer of purchase to arrange for repairs.

Posted on Sep 25, 2009

  • 8457 Answers

SOURCE: Insignia NS-PDP50 Plasma TV - Remote Sensor failure

Change batteries.Reboot everythings.Tv unplug,replug couple mins later.Ur Directv box,push off/on for new update software.After that sould work.Rate me after u done this.

Posted on Jan 02, 2010

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