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To reset the combination on a Sentry safe, open the door of the safe, delete the existing codes, press the PROG or P key and enter the factory code. Finally, enter a new five-digit number as per individual preference, which is the new user combination.
It is always prudent to reset the combination on a Sentry safe when the door is open because it prevents the user from being locked out. To open the Sentry safe door, type the five-digit factory code given in the owner's manual. This factory code cannot be altered.
To delete the existing codes on newer models of the safe as of 2015, press the P button. Then, type the factory code and follow it up by inputting "00000" into the safe. On older models of the Sentry safe, press the PROG button and type the factory code two times.
After deleting the existing codes, press the PROG or P key and then enter the factory code once again. Within five seconds, type a new five-digit number, which is the new user code. To verify if the user code is working, retype it and then close the door of the safe. The user code is the primary code for opening the safe, and users can reset it as often as they want too
Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. It's always a good idea to change your combination while the safe is open, so that you don't inadvertently lock yourself out.
Delete any existing codes by pressing the "P" key and entering the factory code, followed by "00000." On older safes, press the "PROG" key and entering your factory code twice to delete old codes.
Press the "PROG" or "P" key again on your Sentry safe's keypad.
Enter your safe's five-digit factory code.
Enter a five-digit code of your choosing within 5 seconds. This is your user code. While the factory code cannot be changed, your user code can be changed as often as you like, and that should be your primary code to open the safe. Only you should know your safe's factory code.
Retype the user code to verify it is working, and then close the safe.
NOTE: The safe needs to be upright and right side up or the locking mechanism won’t work. ELECTRONIC SAFES To open an electronic safe the first time, press the following numbers/letters on the electronic keypad –159B. (These numbers are preset. You should change the code as soon as possible after opening the safe to insure proper security). After you have entered the factory set code, you will need to turn the knob on the faceplate to open the door. You will have 5 seconds to turn the knob before the locking mechanism is reactivated. ENTERING YOUR SECURITY CODE To enter your own security code you will need to follow the steps listed below: 1. After opening the electronic safe (with the pre -set factory code of 159B) locate the small red button on the inside of the door near the hinge. 2. Press the red button and then release it, you will hear a beep. DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW SECURITY CODE HAS BEEN ENTERED CORRECTLY. 3. With the door open, enter your own personal security code, which can be 3- 8 digits long, and confirm your new code by pressing the letter “B” on the electronic touch pad. Before you close the door, try the new security code to make sure the lock release the knob so you can turn it and retract the live action locking bolts.
If you can not get this open more then likely you will have to cut it open.. One last thing to try is to email safewell
firstname.lastname@example.org \ Good luck
have just had the same problems if you had the key there is a red button inside the door to reset the code but obviously no key no red button I have the sandleford number to call 03 97750699 or try the factory pre set 159 A or B see how you go