Question about Brother MFC-5440CN All-In-One InkJet Printer

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Scanner print, fax and copy function work just fine. However the scanner has never worked. I am running windows xp sp2.

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Re: scanner

Download and install full software and driver package for your machine from brothers web site, it sounds like you have installed the print drivers but not the scanning software.

Posted on Oct 27, 2007

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Just brought my SCX 4100 into use in my office, worked perfectly at home on a Windows XP system but in the office on a vista system the printer works fine, the copy function within smart thru 4 functions...

Did you install the correct driver including the scan driver? The drivers are available at the Samsung Site: . Click on the Driver tab for most or the Software Tab for the SmarThru4 program. Make sure to get the correct version for the OS on the office computer. Generic OS drivers often only run the printe, not the scanner. Uninstall the generic driver before attempting to nstall the Samsung driver.

Next check the data cable. Scanners require bi-directional communication with the computer and can fail when the printer works.

I hope this helps.

Cindy Wells

Jan 24, 2011 | Samsung SCX-4100 All-In-One Laser Printer

1 Answer

How to get my printer to print

It may or may not work, but try installing as Administrator and setting the program's EXE into "Compatability Mode for XP SP2",and also, running as Administrator. Windows 7 just doesn't want to support any hardware over like a year old... Drivers are a HUGE issue. Especially for older stuff. Compatability Mode is one way round it but not always.
Also try installing in SAFE MODE if all else fails, still set Comp mode & run as Admin tho.

Jan 31, 2010 | Brother MFC-210 All-In-1 Print/...

1 Answer

Have a hp f380 all in one deskjet printer with M/S Vista OS


Ofcourse, if there is any software or patch, there will be free on the HP website. However, as you have mentioned, that you are able to print, that shows that the printing software is working fine, to test the scanning part, please confirm that you are able to make a copy or not from the front panel of the printer by placing a text document on the scanner bed, close the scanner lid and then press color copy. If you are able to make a copy fine, that shows that the printer functionality is working fine.

The issue could be with the communication or with the scanning software. To check the communication between the printer and the computer, perform the following steps on the Windows XP computer or Vista computer, be sure that the printer should be connected directly to the computer via USB cable at the back side of the tower without any USB HUB, as you are using a Deksjet F380, it is a USB connectivity printer.

Follow the below steps to Scan using WIA (Windows Image acquisition)

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.
3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

1. Press Windows logo and R on the keyboard*.
It will open a small run dialog box at the bottom left corner of the screen.
2. In the Run box type WIAACMGR and press enter.
3. Follow the onscreen insturctions and complete the scanning.

If you are able to scan fine using the above steps, then it shows that there is a communnication between the printer and the computer.

Please get back to me with the exact error message you are receiving when you try to scan from the computer, as to scan from the printer you should be able to scan fine from the computer (i.e., From HP Solution Center/ HP Director). So that I can assist you in much better way.

With Regards.

Jul 03, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Officejet 6210 will not copy, scan or fax. It will print documents from the computer. Any attempt to do the other 3 functions results in it being "busy" and cannot cancel, have to power it off.

Well if it is printing,the drivers are working fine.The copying,faxing and scanning mechanism use the same scanner to copy the image.It seems to be a problem with the scanner mechanism on the printer.Try a reset using the # and 6 buttons while plugging in the power cord.If it works well and good.If you want any further support, an online technician from techbuddies can help you for free.For this log on to

Jun 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp d135 copy function makes copy in green instead of black

ur tri color cartridge may have run out. change it and try again. if it doesn't work try calibrating ur scanner.

May 03, 2009 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

SmarThru Office can't see scanner (nor can word)

Windows is using Window's default scan driver, so it's working only within Windows scan wizard feature. You will need to install the Scan Driver separately to work with SmarThru and other software. The Scan Driver is available at Samsung website.

Apr 16, 2009 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

Zebra S300 printer pauses without printing additional copies

I Use driver from Nice Labels seems to work fine

Dec 05, 2008 | Zebra Stripe S300 Thermal Label Printer

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