Question about Brother MFC-5440CN All-In-One InkJet Printer

1 Answer

Scanner print, fax and copy function work just fine. However the scanner has never worked. I am running windows xp sp2.

Posted by on

  • Shackk Jan 15, 2009

    Almost same problem. I too have never been able to scan Color images. Not from day one, brand new. Black and white have always scanned fine. Have you tried scanning in black and white? I've had the machine 26 months now and I'm only now frustrated enough to call Brother. I had figured all along that "I" was the problem. Not.

    I spent 1 1/2 hours on the phone today with brother, doing multiple diagnoses, and they finally said, "It's the machine." Great. Only now, it's out of warranty. Any advice?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Brother Master
  • 1,113 Answers

Download and install full software and driver package for your machine from brothers web site, it sounds like you have installed the print drivers but not the scanning software.

Posted on Oct 27, 2007

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Print spooler error in windows xp sp2 & sp3


Click on Start -> Run ->Type: services.msc and click OK, this will bring the services window up. Scroll down to print spooler, turn on then double click on the Print Spooler Service and set start up type to Automatic, then click OK. Restart PC. Now, you have to reinstall the software (if you can't find it, please tell me your model so I can search it for you) If this won't work, completely uninstall all the software and again, reinstall it. Click on Start -> Run ->Type: Control Panel in the dialog box and click OK. Click on add remove programs and uninstall the software for the printer.
Then check Under the Printer and Fax to see if it was uninstalled. If not then just delete it. Printer and Fax is located in Control Panel. Once it's completely uninstalled you have to reinstall the software for the printer.

May 12, 2011 | Computers & Internet

3 Answers

US-4A Keyspan USB Server


if urs is a 3 in one u wil have scan and copy functions also included in this sir.

is urs a 3 in one?

Jun 21, 2008 | Keyspan USB Server US-4A (d47710) Print...

1 Answer

How to get my printer to print


It may or may not work, but try installing as Administrator and setting the program's EXE into "Compatability Mode for XP SP2",and also, running as Administrator. Windows 7 just doesn't want to support any hardware over like a year old... Drivers are a HUGE issue. Especially for older stuff. Compatability Mode is one way round it but not always.
Also try installing in SAFE MODE if all else fails, still set Comp mode & run as Admin tho.

Jan 31, 2010 | Brother MFC-210 All-In-1 Print/...

2 Answers

Cannot install fax services in xp. running xp


This might help:
http://support.microsoft.com/kb/306550
Are you using the correct CD to your Windows version?!

Sep 17, 2009 | Microsoft Windows Xp Home Edition Sp2...

1 Answer

Have a hp f380 all in one deskjet printer with M/S Vista OS


Hi,

Ofcourse, if there is any software or patch, there will be free on the HP website. However, as you have mentioned, that you are able to print, that shows that the printing software is working fine, to test the scanning part, please confirm that you are able to make a copy or not from the front panel of the printer by placing a text document on the scanner bed, close the scanner lid and then press color copy. If you are able to make a copy fine, that shows that the printer functionality is working fine.

The issue could be with the communication or with the scanning software. To check the communication between the printer and the computer, perform the following steps on the Windows XP computer or Vista computer, be sure that the printer should be connected directly to the computer via USB cable at the back side of the tower without any USB HUB, as you are using a Deksjet F380, it is a USB connectivity printer.

XP:
Follow the below steps to Scan using WIA (Windows Image acquisition)

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.
3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Vista:
1. Press Windows logo and R on the keyboard*.
It will open a small run dialog box at the bottom left corner of the screen.
2. In the Run box type WIAACMGR and press enter.
3. Follow the onscreen insturctions and complete the scanning.

If you are able to scan fine using the above steps, then it shows that there is a communnication between the printer and the computer.

Please get back to me with the exact error message you are receiving when you try to scan from the computer, as to scan from the printer you should be able to scan fine from the computer (i.e., From HP Solution Center/ HP Director). So that I can assist you in much better way.


With Regards.
Mike.

Jul 03, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Will not make a copy


If it won't copy, it is unlikely to handle faxes either since those functions use the same scanner. If your received faxes are coming out blank, then it is a problem with the ink system; if you can get faxes printed but not copy a document, the scanner may be at fault.
Have someone send you a fax to check this function (printing) and then try sending one back to check the scanner.
If either one fails, then hyou know where the problem lays.

Jul 10, 2008 | Brother IntelliFAX 560 Plain Paper Fax

Not finding what you are looking for?
Brother MFC-5440CN All-In-One InkJet Printer Logo

Related Topics:

137 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

846 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...