Question about HP Office Equipment & Supplies
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Posted on Feb 12, 2014
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Posted on Jan 02, 2017
Re carriage error - suggest cleaning the encoder strip. this is the plastic strip running parallel to the drive belt but about 1 inch above it. They frequently become covered with ink spray and so are impossble to read by the carriage position detector.
Only use cold water and be very gentle. also make sure you dry the strip thoroughly before switching the machine back on.
Re scanner problem 2 possibilities.
(1) make sure printer power cable is connected directly into wall socket not through an extension cable. This can reduce the voltage getting through to the scanner lamp.
(2) if that don,t work then I suggest you take the scanner apart and clean the reference strip. this is a white bar on the scanner glass which tells the machine what the light level is. This can be a bit tricky so if you've never done it before consult someone who has or get back in touch with me. HP don't want you to do this but it sometimes works.
Posted on Dec 20, 2008
SOURCE: my hp officejet d145 has
I had a similar problem on my d145. The error code on my printer told me to open the door, latch the carriage, close the door, press enter, which did not correct the problem. Follow the recommendation from klhanson in solution #1 and clean the ink off of the copper contact on the white slide bar located below the right hand side of the carriage where it hits a blockage as it is prevented from sliding all the way back to the right side of the slide bar. Unplug the power and gently move the carriage to the left hand side of the slide bar out of the way. If the white slide bar will not retract back out of the way of the carriage to let the carriage slide back all the way to the right side, look for a small black latch located below the right side of the white slide bar. The black latch is attached to a small metal strip that also gets gummed up with ink and if it can't move back and forth, the white slide bar won't retract and move out of the way of the carriage. Use a small amount of alcohol on a Q-Tip and clean the metal strip attached to the black latch. Try to gently move the black latch back and forth with a small screw driver to free it up as you clean the metal strip. Plug the printer back in and hopefully the black latch will move back and down and let the white slide bar retract to the back and out of the way when the carriage starts to move. This process worked well for me, and it also eliminated the terrible noise. Also make sure your slide bar is vey clean. I hope this information is helpful.
Posted on Jan 31, 2009
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
for more information please go to below link>>
Thanks for using FixYa.
Posted on Feb 03, 2009
You may have guessed this, but you may have some stripped gears. I would suggest that if you have a background in mechanical systems that you open up the unit and look for signs of gear damage (stripped and or worn gears). The toner cylinder may have been put in incorrectly, or you may have had some gears slipping which eventually lead to this problem. In any case it sounds like you will need to replace the toner carriage, and its associative mechanisms. In any event you have a lot of work ahead on this system. If you take your time and inspect the problem you will see that it's not hard but it will take time to look at and troubleshoot the problem and what may have lead up to the problem, my bet is that the toner was put in wrong and the system was activated and the person may have realized the mistake and put the cylinder in correctly but by that time the damage was done.
I hope this helps,
I hope this helps,
Posted on Mar 20, 2009
SOURCE: My officejet 7110 when it
With the Printer power on open the door so that print heads move to the center. Thanks Rylee
Thanks for using FixYa. Please follow these step by step instructions to remove the carriage jam error:
2) Unplug the printer, kindly make sure to unplug don't turn it off.
3) Open the back door.
4) Look inside the back left side for a small black gear (About the size of a quarter)
5) Spin the gear with a screw driver clockwise. Spin it and watch the inside of the printer where the print heads park. You should see a tray move out that has four rubber blue rectangles on it on the right side of the unit (this is where the print heads park when the unit is not printing).
6) Keep spinning the gear until the plate moves all the way forward.
7) Grab the plate and try moving it forward more.
8) Put the back on and close the top.
9) Turn the unit back on.
10) Open the top again
11) Unplug the unit again. (Don't turn off, just unplug!)
12) Grab the tray, from step 5, and slide it all the way forward and all the way back multiple times.
13) Make sure that the print heads slide left to right smoothly
14) Remove ink cart's and clean the contacts with bottled water and a q-tip. LET DRY BEFORE REINSTALLING!!!
15) Remove print heads and clean contacts with bottled water and q-tip. LET DRY BEFORE REINSTALLING!!!
16) Clean the inside of the printer with a soft dry cloth, use a slightly damp, with bottled water, lint free cloth (Glasses cleaning cloth works well) and wipe off the rollers in the front and back of the unit. See HP's cruddy support site for details on this step.
17) Hold down #7 (reprimes the printheads with ink) and plug in the unit
With the Printer power on open the door so that print heads move to the center.
Posted on Sep 22, 2010
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