Question about BenQ Joybook Computers & Internet
The battery status icon shows my battery is not charging when the AC charger is plugged in. Then i remove my battery, and the icon shows the plugged in status. I have already confirmed that my battery and my charger have no problem. So, what should i do?
Posted by Anonymous on
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Posted on Jan 02, 2017
hi thanks for using fixya!!
Is your laptop is brand new? Try to remove the battery. Then, try using your laptop and AC adapter without the battery, you will get the power supply directily from AC adapter. If it works properly, then its okay. Now, try to install back your battery then try to charge it. If not charging, perhaps you need to buy a new battery. However, I suggest you bring your laptop to a service technician to further check the error, before you purchase a new battery.
If you need further assistance, let me know!
Posted on May 25, 2009
we had a similar problem the ac jack socket burnt out so we got a replacement part from ebay and my husband put it in and hey presto it works it cost 6 pounds for the part whereas a company to fix it wanted 100
Posted on Jul 19, 2009
Had the same problem, My other Dell charger would work fine but the original one that came with this laptop would throw an error message that the Charger wasnt recognized. None of the suggestions on the forums worked.
I held the chord by the circular flex thing at the end, and pushed in the power pin with force into the laptop, held it for a few seconds and now it works fine. If you push the pin slow and gently into the laptop, it doesnt recognize the adapter. I think the problem is either with the power chord connections inside or with the adapter inside the laptop. Try it!
Posted on Aug 25, 2009
I have a new gateway laptop with windows 7 and today it said plugged in not charging 8%. I tried everything and nothing worked so I turned it off and unplugged it and took the battery out and put it back in and it started charging...hopefully this works.
Posted on Jan 09, 2010
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