Question about Canon MP830 All-In-One Printer

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Hi I have a Cannon mp All in one printer scanner, that is giving me error messages when I am trying to scan. Now it says to error code 5010 when I try to make a copy. Before that it said to unlock the scanner turn it off then back on. The only switch that iI could find was next to the flat bed and it had a lock symbol so I pushed it to the unlock position. When I turned it off then on the same message was still there. It seems to lock the whole thing up and pushing buttons or trying to access a change through the computer goes no where. Any suggestions?

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: Scanner seems stuck and causes error

you can always try to install the printer on a friend's pc as a test of the printer...do you have the install cd? if not try canon's site to download it.

Posted on Aug 10, 2007

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  • 523 Answers

SOURCE: ERROR CODE 5010

Hi Friend,
kindly follows the below 2 steps

1.Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

2.The MP510 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need.


Regards,
Ayyasam

Posted on Jun 01, 2009

  • 1 Answer

SOURCE: CANNON MP 250 series printer

error number 5200

Posted on Feb 21, 2013

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1 Answer

CANON MP830 is giving me an error code 5010. What does this mean and how do you fix it?


This error refers to the following possible problems:

1) Unlock the scanning unit: Before turning on the power, open the scanner cover, slide the release button to the "unlock" position and close the cover. Turn off the power for approx. 5 seconds. Power back on.

2) Reset the device: Press and hold the <On/Off> button until the display on the machine goes blank. (If this is unsuccessful, unplug the power cord). Wait approx. 10 seconds and power back on. Wait until the printer completes its startup routine before trying another print job.

3) Your MP 830 requires repair service.

Dec 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Scanning error on mp 830 - code 5010. What is


Hi, did some research for you and this is what I found:

Dear Customer,


Thank you for your recent enquiry regarding your Canon product.

In response to your query, please be advised that the error code "5010" indicates there is a scanner error and the printer will require service.

If the printer was bought recently you can contact the dealer and check the replacement program.

If you are outside the replacement policy, please find below a list of authorized service centers for your device and some packaging instructions:

The following office peripheral products: A3 and portable printers which are still under warranty, Laser Beam Printers, PC/FC Copiers, Multifunctional Devices and Fax machines benefit from on-site service.

On-site service can be arranged by dialing 0870 400 2080, or by contacting

Canon Ireland Ltd (Fax, Multifunctional and PCFC Copiers)
Arena Road
Sandyford Industrial Estate
Dublin 18

Tel: 01 205 2400
Fax: 01 295 8141
Web: http://www.canon.ie

Sep 24, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Printer will not print, error code 5010 is


5010 is a scanner error, either worn out scan lamp or sensors. Canon only replaces the entire scan assembly, if you like I can get part number and price.

Jun 23, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Service error 5010


that is a scanner error code , prob not worth fixing cost you more to have it fixed than the printer is worth

May 20, 2009 | Canon Office Equipment & Supplies

1 Answer

Error code 5010 for cannon mp460 printer


Hello, The error 5010 refers to a scanner issue, make sure all the connectors are seated and all flat cables running to the scanner unit are firmly seated, turn printer back on and the error should clear. I hope this helps.

Nov 10, 2008 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Canon mp-830 error code 5010


That code is a scanner error. The scanner unit can not detect the home position or the scanner unit warming up is not done properly at power on. Most of the time the Scanner unit needs to be replaced.

Nov 10, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Sanning problems for printer PIXMA MP 160


some printers can detect that the cartridges are refilled based ona barcode or scanning of the cartridges. Does this Cannon have ink tanks or ink cartridges. If it has intakes then the print head needs to be cleaned wth rubbing alcohol and a q-tip. If they are cartridges then it would be good just to buy the original cartidges. As far as the scanning goes this can be a direct connection to the printer going through maintenance. If it continues to not scan then you may need to uninstall the scanner. see if the scanner shows up in your scanners area. if not then it will need to be re-installed.

Feb 13, 2008 | Computers & Internet

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