Question about Dyson Ball DC24 Bagless Upright Vacuum
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: no suction on dyson dc24 ball
Well i just fixed my Dyson Ball with the same problem you have. My wife and i found out it was a crumpled receipt in the lower section of the hose at the upright/handheld pivot #3 in diagram and it was catching cat hair and other things. I began by removing the canister and turned on the vacuum to see if the direct access to the fan had suction. Then i moved to #5; i reattached the canister and threw in some cat hair into it from the bottom. i turned on the vaccum to see if it spinned around; it didnt. I then moved to #4, i removed the head and then turned on the vaccum to see if maybe the head had a leak at the top connecter; as i predicted the strength was minimal. I then worked my way to #1 to see if the strength was the same or if there was a difference. no difference for us. Well then it must be #3.. of course the last one i checked. I used a small flashlight and peared in and i didnt see anything... i then used a coathanger very softly as to not puncture the hose. i then noticed some hair being pushed out but the main culprit wasnt showing. my wife gave me needle nose pliers and i pried the hose off of the top connection in #3; so i could get a better look; you may be able to push it off with your hands. and viola! a crumpled reciept for 3 Monster energy drinks.... the same ones....i drink... oops!... hopes this helps. just go through it step by step. youll know its working once stuff begins to spin in the canister. almost regretted throwing that dyson registry junk away.
Posted on Jul 22, 2009
Take off the dust collector , put the machine somehwere out in the open air and switch it on if the motor runs up to speed then the probelm is inside the dust collector and it is probably a blocked hepa filter
If the motor does not run clean with the dust collector removed then you need to remove the base plate and check for blockages there
Posted on Jan 25, 2010
You should be able to resolve this issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1943&product=DC24-ALLFLOORS
If you're still having problems, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can go through some checks over the phone.
Dyson Customer Service
Posted on Jun 08, 2011
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