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Scan request failed

When scan button pressed, get scan request failed message

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Posted on Jan 02, 2017

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SOURCE: "Scan Request Failed"

Hi Guys, I had the same problem. This problem is related to name resolution on your network, maybe due to old cache on arp table( every time you turn the power off you are not using the ip address that the server gave to your printer so there is a time to expire, when expired your printer or your computer get a new ip address and then the name linked to that old ip address cause the problem). To solve this issue just click at windows start

  • type cmd on run and enter
  • type ipconfig and enter
  • take note of your ip address
  • Launch image studio
  • click on network settings
  • replace the name for the ip address
Remember, when you leave you computer off for long time or the pinter is not working, check you ip address again.
Josias Figueira

Posted on May 21, 2009

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Do the following:

Press the windows key and R
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In the command prompt that comes up:
Type in cd C:\Windows\System32\
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I have a Lexmark All-in-one X5490. Color Cartridge replacement request


Printable Version print_friendly.gif null.gif null.gif null.gif null.gif How to Clear the Memory on the Lexmark X4250 / X4270 ID:ENUS13874 null.gif null.gif null.gif
  1. Disconnect the power cable from the back of the printer.
  2. Hold down the Stop/Clear button.
  3. While keeping the button pressed down, reconnect the power cable. A message on the LCD will display MEMORY CLEARING.
    Note: The Fax, Copy and Scan buttons will remain ON until the message disappears. Only the Fax button should be ON when the function is complete.
  4. Select the personal settings you require as follows:

    LANGUAGE? Press the right arrow key to select the language you want to use, and then press Select.

    COUNTRY CODE: Press the right arrow key to select the country you will be using the printer in, and press Select.

    ENTER DATE: Using the date format dd/mm/yy (in the USA, mm/dd/yy), press Select.

    ENTER TIME: Using the format hh:mm, press Select.
    Select Format: Press the appropriate number to choose between 1=12hr, 2=24hr.
PERSONALIZE FAX: Press Select.
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