Question about HP Pavilion Computers & Internet
I have a HP TouchSmart 600 PC 1120n All-In-One. One day I was trying to install software on a DVD and it would not read it. Says no disk in drive. I have not been able to download software on a DVD since. It will read DVDs that I have created. It is a hp CDDVDW TS-T633P Firmware H130, Drive Serial #R3866GOZ202330 I have tried everything
If the drivers are up to date you most likely have a defective disc drive.
Posted on May 01, 2014
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Posted on Jan 02, 2017
Either they put in a bad mother board or damaged yor DVD drive. Maybe they even put in the wrong unit. In any case I'd send it back to them.
Posted on Mar 22, 2009
Let me explain some things for you to understand what happened with the dvd drive.
A laptop (or desktop) dvd writter drive is actually build around 2 separate optical systems each specialised to deal with either a cd or a dvd type of disk.
A cd has normally around 650mb - 700mb.
A dvd has normally around 4,3gb - 4,7 gb.
But both disks have the sime size. So the larger capacity disk, the dvd has higher data density as related to the disk surface. Therefore because these disks are being read using laser diodes, each diode must be tuned to a specific frequency for each type of disk. A cd is read/written by a 860 nm diode (infrared) and a dvd is read written by a 630 nm diode (red). These are separate optic subcomponents (by the way, a blue ray disk and reader is called blue ray because of the diode that is used to read them, it's on 437nm and it's emitting blue light).
If your drive will read only cd's and fail to read a dvd then it means that the coresponding optic block for dvd reading has failed. The cd optic system will continue to function as it's not linked to the dvd part.
In this situations there is little to do to save your drive so you should consider the replacement or assistance in a service center for your problem. I'm sorry as we aren't able to fix this without having to dissasemble things and use some service equipment.
Posted on May 22, 2009
SOURCE: My DVD drive (TSSTcorp CDDVDW
you need to have software to do all of that like ROXIO or DVD FLICK--- you can download for FREE at WWW.CNET.COM >DOWNLOADS>VIDEO SOFTWARE>DVD SOFTWARE then choose FREE and be sure it is compatible with your OS
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Posted on Dec 28, 2010
You can try cleaning the eye of the drive with a cotton swab and alcohol gently a few times and see if it starts reading the discs.Clean it gently in circular motions 2 or 3 times.If that doesn't work the drive may need to be replaced.
Posted on Jan 21, 2011
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