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My BT Studio 4100 Plus handset 2 had stopped working when the phone rings and we answer it it just makes a crackling sound and their is no dialing tone to call out the handset no 1 is ok

Posted by Anonymous on

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 146 Answers

SOURCE: No Dial Tone

I have found this free link on BT site for you
http://www.shop.bt.com/content/uni2/documentation/498n/025455.pdf

If the second handset works ok on the base and the first handset doesn't, then you are right...the fault lies with the first handset. There are batteries ( special type ) in the handset, it sound as if either the batteries are dead, or not charged ( try charging them for 12 hours on the good base station ) or the connection is bad.

Posted on Jan 14, 2008

  • 1 Answer

SOURCE: BT Studio 1000 4 handsets

hi problem with bt studio 1000 phone changed battery and phone still not working just a hi pitch sound when you press it .
please can you help me.

Posted on Oct 27, 2008

  • 1 Answer

SOURCE: both phones are flashing base

Hi
Had the same problem with my BT Studio 1500 phones both flashing "BASE 1" . Again could not find solution on web! BUT phoned the free BT helpline on 08001456789.
They told me to switch off electricity supply to the base unit then switch it back on.
(The fault is due to the base unit losing the signal and just needs to be "rebooted")

Hey IT WORKS!!!!!

Don't buy a new set of phones!!!!!


Groucho

Posted on May 16, 2009

  • 5 Answers

SOURCE: No dial tone. Base will ring. Handset has no

Check the Battery on the Handset. remove the pwr frm the base unit n connect aft 30 sec. aft this if it still says the same msg, then the handset needs to be replaced.


Posted on Mar 04, 2010

  • 225 Answers

SOURCE: Phone (base and both handsets) rings once, then

This is likely caused by a trouble from the service provider. It is caused by a partial short on the phone line. The service provider can usually test the line remotely when you call the trouble in. Occasionally this problem is caused by faulty equipment(phone, answer machine, modem, etc.), bad line cord, bad outlet or bad building wiring. Inside the outside telephone interface box there is a modular test jack that has a short line cord connected. Remove this line cord and connect a standard telephone to test the phone line. Make a call to your number, if the problem occurs with the phone connected to the test jack, then the problem is with the service provider. If the problem does not occur with the phone connected to the test jack then the problem is in the building wiring, outlets, line cords or devices connected. Use a process of elimination to determine where the problem is. Example: disconnect all phones and devices and line cords, make test call with one phone connected, if problem continues inspect outlets and wiring.

Posted on Dec 29, 2010

Testimonial: "Our phone actually started working correctly again, so I think you were correct in saying it was the service provider. Thank you for your help!"

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if only happens on certain calls it could either be the handset itself, a week point on all corded phones is the cable between the handset and the body of the phone. whilst talking to someone on a call wiggle the cord where it enters the handset, does it crackle if not do the same where the cord enters the phone body, if no crackle likely not phone.

next select a line if you have more than 1 line note which 1 and dial 17070. this will BT autotest the line. if more than 1 line on system do same for all lines. check with your system admin if there are quick codes to select individual lines, eg dial 9 for any line or 81 for line 1 82 for line 2 etc .

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No Dial Tone


I have found this free link on BT site for you
http://www.shop.bt.com/content/uni2/documentation/498n/025455.pdf

If the second handset works ok on the base and the first handset doesn't, then you are right...the fault lies with the first handset. There are batteries ( special type ) in the handset, it sound as if either the batteries are dead, or not charged ( try charging them for 12 hours on the good base station ) or the connection is bad.

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