Question about Canon New Usa Imageclass D420 Laser Multifunction Printer

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Canon d420 paper jam

We use in a small classroom and it jammed took paper out and now it wont work anymore

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 70 Answers

SOURCE: paper jammed .....but no paper jammed

Sounds like this is a common problem with these printers. Hopefully, this is a malfunction of the printer that you can remedy.

I'm assuming that you have THOROUGHLY searched the printer for any evidence of paper and/or debris. Have you tried resetting the printer? If this issue is as simple as just needing to clear the error from the printer then a reset should work. (If you still have the manual, it should provide instructions on resetting the printer.) This is the best that I can provide on how to reset it:

  1. Turn the printer off.
  2. Hold the Resume button (red circle in the triangle), add a printer (click Power) an indicator light green.
  3. Hold the Power button and release the Resume button.
  4. NOT releasing the Power button, double click Resume and release BOTH BUTTONS (Power and Resume).
  5. Click Resume four times.
  6. Click Power to confirm the selected action (reset counter absorber). Click Power again to disable the printer.
Please rate this solution or let me know if this was any help.

Posted on Mar 27, 2009

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  • 13433 Answers

SOURCE: my canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

  • 2 Answers

SOURCE: Canon MP 510 paper jam

I had the same problem and found a small coin in the back feeder. Remove the back coverplate and tip the machine onto its back and give it a good shake. You might be surprised at what falls out.

Posted on Jun 18, 2009

  • 1 Answer

SOURCE: Canon MP470 keeps saying "paper jammed"

I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

Posted on Feb 01, 2010

pineworks
  • 4041 Answers

SOURCE: My canon ip2600 printer has a paper jam error, but there isn't.

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.




Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Apr 25, 2010

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Hello! Welcome to FixYa

Paper jam
means their may be small bit paper jam in side

There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any Canon service provider.

I hope this solution will helpful for you
Anymore help regarding the issue, I am here to help

Thanks
Concerned: Angel Bird

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There may still be a small sliver of paper somewhere along the paper path. It only takes one small piece to interfere with the mechanism that detects jams and causes the copier to stop working. Since the copier gives you an indication of where the jam is occurring, I would focus my attention in that area, removing trays, using a small flashlight to get a really good look inside.

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Sounds like something has fallen into the paper path. Use a flashlight and small mirror to look down the slot where the paper goes. You may have to use a straightened paper clip or the like to help remove the obstruction.

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