Question about PayPal Accounts

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Problem with Pay Pal payment

I purchased a PC program on-line and paid for it with Pay Pal. I was supposed to have received a number to enact the service as soon as I paid for it and could not. I tried to concat the company but contact is only available thru their website and takes 3 days for a response. Additionally, the company added on without telling me an additional 4 years of payments which I was never told about and that I did not authorize.

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  • PayPal Master
  • 3,498 Answers

PayPal WILL help you with this.. just make sure the "details" that you are unhappy with were NOT in the agreement that YOU agreed to... give Paypal a chance to help you!! I have used them since they started...

Posted on Jul 12, 2017


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Posted on Jan 02, 2017

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SOURCE: I ordered and authorized PayPal to pay to Oscar

I think the solution is fairly straight forward for this issue.

You used PayPal and one of the nice things about PayPal is that the have a Dispute Resolution Center.

File a dispute against the payee.

PayPal monitors all disputes and sets a time limit on them.

They send an email to the payee and inform them of the dispute against them.

If within the set time period the payee chooses not to resolve the issue, PayPal can put a "limit" on their account or "freeze" it.

In either case, the payee won't be able to receive payments, make payments or close their account to remove the funds.

This is PayPal's way of protecting the consumer from fraudulent businesses.

I hope this helps and you get your problem resolved.

All the best to you.

Posted on Sep 12, 2009

Testimonial: "Thanks for guidance in my problem with Oscar Thompson shoes. As soon as I posted this question and wrote to PayPal a refund to my account was made. "

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SOURCE: Hi. on the 30th May


To cancel any future payments via PayPal, you will have to contact PayPal and instruct them to stop all payments to this company.

To contact PayPal customer support, kindly click the Contact Us link at the bottom of your PayPal page.

On the new page which opens, you will find two options for contact: Email and Phone (See attached image). If you wish to contact by email, click "Send Us" link.


If you wish to contact by phone, generate the Secure Web PIN by clicking the Call Us link and call the phone number given on the page which loads. The customer support executive will ask for your account information and this Secure Web PIN.

Hope this solves your problem. Thanks for using FixYa

Posted on Jun 29, 2011

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If this has helped, please make sure you give me appropriate feedback. Thanks, and good luck!

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