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How do you reactivate the feature codes on a Nortel T7316E phone?

When trying to retrieve message with Feature 981, a message is received "inactive feature". Also any calls transferred to a phone, are being directed to the receptionist. They can not access a mail box.

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SOURCE: I have nortel phone system, voicemail is not working at all and feature 981, 983, 985 all say inactive feature--how do I reactive the voicemail??

Dear Annabelle,
Is the machine call pilot 100 or 150.if 100 the 2 leds in your left hand side should be on also in your right hand side the middle led should be on same for 150 the 4 leds in your left hand side should be on.1) Try to unplug the power cable and re-connect it again.2) Make sure that the the output telephone cable [100 (2 pair) or 150 (4 pair)] depends on the device comming from the call pilot to the Nortel PABX connected properly from both sides. dont hesitate to contact me if you are facing any doubt.Goodluck and Kind Regards;
Ahmed Safaa El-DeebTelecom & Network Engineer

Posted on Apr 11, 2012

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2 Answers

Messaging is inactive on all lines after push functions button and enter 981


Hi. Inactive feature often means that there's a problem with your connection to the call pilot. Do you have lights on your call pilot? Did you assign a mailbox to the extension you're working on? Did you remember to connect the call pilot to a station port?

Jun 11, 2015 | Nortel T7316E 2-Line Corded Phone

1 Answer

Unable to access voicemail feature inactive


This means the system can no longer communicate with the voice mail. You can try to locate the voice mail and power cycle the unit to resolve the issue, If you still get inactive feature after the reboot you will need to replace the vms.

Mar 18, 2014 | Nortel Networks T7316E Telephone Platinum...

1 Answer

How can I activate feature 981


Press FEATURE (above the HOLD key on old sets or the Nortel Symbol on the new sets)
Then press 981 on the dial pad.

If states "Inactive when done then your voice mail system is down or the feature code was changed, either way if you do have voice mail then call your tech in to check the system right away.

Dec 19, 2012 | NorStar T7316E Corded Phone

1 Answer

I have nortel phone system, voicemail is not working at all and feature 981, 983, 985 all say inactive feature--how do I reactive the voicemail??


Dear Annabelle,
Is the machine call pilot 100 or 150.if 100 the 2 leds in your left hand side should be on also in your right hand side the middle led should be on same for 150 the 4 leds in your left hand side should be on.1) Try to unplug the power cable and re-connect it again.2) Make sure that the the output telephone cable [100 (2 pair) or 150 (4 pair)] depends on the device comming from the call pilot to the Nortel PABX connected properly from both sides. dont hesitate to contact me if you are facing any doubt.Goodluck and Kind Regards;
Ahmed Safaa El-DeebTelecom & Network Engineer

Mar 28, 2012 | NorStar T7316E Corded Phone

1 Answer

Need to know how to retrieve voice mail on Nortel M7310 telephone.


Feature 981. Then enter password, default is 0000.
To program a button to do this, 1. Press Feature * 3 2. Push the button you want to program
3. Press the Feature button then enter the Feature Code 981.

May 13, 2011 | Nortel Meridian M7208 Corded Phone

3 Answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension

Apr 25, 2011 | Nortel T7316E 2-Line Corded Phone

2 Answers

I have tried feature 981, 982, 983 etc. and I get the message "Inactive feature". What is the problem.


First make sure u r using Voicemail system which is either Star talk or call pilot.
If u r any one of this then only u can use F 981, 982 , 983 or 985. Its a feature code of voice mail.
If u r using either of this and still gettin inactive feature, then try with rebooting The Satr talk or call pilot i.e. switch off from mains wait for few mins and switch it back on.
After rebooting it will take 15-20 mins to boot up the system and after that u can use these feature.

Thanks.
Abhi

Jul 11, 2009 | NorStar T7316E Corded Phone

1 Answer

Inactive feature when trying to get messages


How can I find out the extension Number of my phone set?

Oct 22, 2008 | Nortel Business Series Terminal T7208 -...

2 Answers

Retrieve a message


Depending on what VM system you have there is a feature # you key in.

For instance the Nortel Callpilot feature is "feature, 981" If this is your first time logging in you will have to enter a password. Contact your systems administrator to reset or set your password to never ask.

Aug 22, 2008 | Nortel Meridian M7208 Corded Phone

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