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Problem for HP Photosmart 3310 Printer
SCAN,COPY,FAX PROBLEM
UNABLE TO SCAN,COPY OR SEND A FAX IS DISPLAYED ON PRINTER
UPON TURN ON.
UPON TURN ON.
Comments:
Nov 04, 2007
- printer is able to print stuff from computer via wirelessyet anything to do with scanner bed is n.g.
unit fails its' self check upon turn on with message
of "unable to scan,copy or fax".i guess i need to bring it somewhere
It' a year and a month old.just out of warranty.Damn.
thanks for trying though.
Jim Sub
Same Problem
May 19, 2009
- Same problem with grinding noise and scanner failure. I can copy and print but not fax or scan. Anyone have ideas how to fix? - eking537Feb 06, 2009
- I have the same problem with scanning. I get the loud grinding noise then it fails. Any one know how to fix it? - GuestMay 13, 2008
- I have the same problem, but turning off the printer and taking out the cartridges then turning it back on and putting cartridges back in DOES NOT WORK....is this a manufacturing fault!!Peter Chuter Surrey- Guest
May 07, 2008
- Can not scan anything. I have no idea what to do about it. It just prints black pages when trying to make copies. - jwagApr 26, 2008
- I have the same issue. Scanner passes over the document to be faxed, then when it attempts to return to its home position, it makes a grinding sound and gives the "unable to scan, copy or send a fax" error.- taylor924Solution #2
posted on Nov 01, 2007
Issue
An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print.
Solution
Please post an answer so we can help you further.
If it worked please rate this post as solved.
Thanks,
- Press the On button to turn the printer off.
- Unplug the power cord from the back of the printer.
- Remove all the ink cartridges.
- Wait two minutes.
- Plug the power cord into the back of the printer.
- Press the On button to turn the printer on.
- Install the ink cartridges when prompted.
Comments:
Nov 06, 2007
- Did this work?Please post an answer so we can help you further.
If it worked please rate this post as solved.
Thanks,
Yes
No
Solution #3
posted on Sep 27, 2009
Hi, believe it or not, this worked..,
unplug unit for 30 sec.
press and hold # key plus 3 key (keep holding)
plug in unit again
keep holding # and 3 buttons until screen says reset has occurred
release buttons, try copying or scanning
if you're lucky, you'll now have a functioning unit
unplug unit for 30 sec.
press and hold # key plus 3 key (keep holding)
plug in unit again
keep holding # and 3 buttons until screen says reset has occurred
release buttons, try copying or scanning
if you're lucky, you'll now have a functioning unit
Yes
No
Solution #4
posted on Feb 01, 2009
Amigo, só para ajudar a divulgar aos usuários de Bulk. Se o código de erro 0xc18xxxxx ou 0xc19xxxxx do sistema de tinta da impressora HP Photosmart C6180 for exibido no painel dianteiro, faça o resete da seguinte forma:
1- aperte a tecla com sinal # (jogo da velha) e o número 9. Segure as 2 (# + 9) apertadas ao mesmo tempo.
2- desplugue a impressora da energia,
3- ligue (com as teclas ainda apertadas) e espere uns 15 segundos até a impressora desligar.
4- Aí é tudo normal, liga novamente ela pede as configurações iniciais, configuração da linguagem, faz a limpeza e OK!
A tinta preta original da impressora C6180 é pigmentada e as demais corantes. Contudo para o bulk-ink é melhor utilizar só tintas corantes que possuem melhor fluidez, evitando entupimentos e problemas. RESOLVI O PROBLEMA DO MEU BULK-INK SUBSTITUINDO A TINTA PIGMENTADA - QUE VEIO COM O BULK - POR TINTA TIPO CORANTE.
1- aperte a tecla com sinal # (jogo da velha) e o número 9. Segure as 2 (# + 9) apertadas ao mesmo tempo.
2- desplugue a impressora da energia,
3- ligue (com as teclas ainda apertadas) e espere uns 15 segundos até a impressora desligar.
4- Aí é tudo normal, liga novamente ela pede as configurações iniciais, configuração da linguagem, faz a limpeza e OK!
A tinta preta original da impressora C6180 é pigmentada e as demais corantes. Contudo para o bulk-ink é melhor utilizar só tintas corantes que possuem melhor fluidez, evitando entupimentos e problemas. RESOLVI O PROBLEMA DO MEU BULK-INK SUBSTITUINDO A TINTA PIGMENTADA - QUE VEIO COM O BULK - POR TINTA TIPO CORANTE.
Yes
No
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7 Other Users Have The Same Problem - Continued
Comment by Fred M, posted on Jan 07, 2008
Yes I have the same issue with my HP 3310. Is it a lamp fault requiring replacement or could it be a software issue? Any suggestions re fix?
Cheers,
Fred M
Cheers,
Fred M
Comment by kismie, posted on Nov 29, 2007
My printer says Scanner failure, unable to scan, copy, or fax. I turned it off, and unplugged it, pulled out all the ink cartiages, but when i turned it back on and installed the cartiages back, it still had the same error. Anything else i can try?
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