Question about Exercise & Fitness
The incline is tsuck on -0.5 and will not come back up again i have even swapped control panels so it must be something to do with the limit of travel can anyone help
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Posted on Jan 02, 2017
SOURCE: The Incline is stuck at an angle
Check the motor and the gears that run the unit up and down. If is located on the front of the unit under the face plate. make sure everything is power everything. Also check the gears to make sure they did not break and check the tracks to make sure it did not fall off the track causing it to stay up
Posted on Feb 21, 2009
SOURCE: proform 360p stuck on incline
I had the exact same problem.
This usually happens if you switch it off at the mains while the incline is adjusting or is somewhere other than lowest. You should always make sure before finishing off, to lower everything.
Now for the solution: If you open up the case it has 5 or 6 black philips (cross head) screws (use your user manual if you don't have your original go to proform and find the support link and download the .PDF if your model is not available get the one before or after in the same model product line (model number is below the power input)).
Make sure you remove the power before opening the cover, obviously.
Anyway, once opened, you should find a sheet of paper wrapped around in some plastic wallet. On that paper it should explain everything. Try not to mess with too much things in the settings, otherwise you might mess it up badly.
Mine is something like: Hold the speed up (+) button and then while holding the button insert the key - that will get you to the service menu (obviously the power has to be connected).
Once in the menu pressing the incline up does a self-calibration (maximum up and maximum down) after that it should be perfect.
Remove the key any time to come out of that mode and resume normal operation.
I may not find this place for any more replies 'cos i only found this site by accident. While looking for info. on my burnt out motor model: PETL 3013.6 .... But i have come across someone selling a faulty one on ebay for like 5 quids... it's picking it up the trouble!
Posted on May 31, 2009
Under the hood there should be a tech sheet with calibration instructions. I have not worked on these for several years or I would rattle off the procedure. If the sheet is still there make sure you put it back in the plastic sleeve for next time..... Eric
Posted on Jun 17, 2009
Usually when stuck at the max up position it indicates that you may need a new incline motor. It is not the sensor. I have been repairing treadmills for 15 years and incline sensors seldom if ever go bad. If can isolate the incline motor using a 110 volt power cord, this may un-jam the motor and get it back down to 0%.
I use www.treadmillpartszone.com for parts.
Posted on Jul 29, 2010
I had the SAME problem, several times, with my NordicTrack A2250 Treadmill.
Allow it to go fully up and then fully down several times, without turning it off. IT seems to "cycle" that way 3 times and then "reboots" itself and starts working normally, again.
I had to figure this out myself... none of the suggestions I read worked.
Posted on Mar 07, 2011
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