Question about Brother IntelliFAX 4100 Laser Fax

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The machine looks busy to outside callers, but is not in use. Whats up with that?

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Re: The machine looks busy to outside callers, but is not...

Unplug handet (left side) to eliminate it being the problem, make sure tel line from wall goes to fax'x line socket (not ext), plug a normal phone into same wall phone socket fax uses and see if that has dialtone, phone line requires filter if using asdl

Posted on Oct 27, 2007

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On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for

ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

I need to change the message and do not remember how on my Lucent Tech. 1710 machine. How do I do it?

Hi you can try these steps: An answering machine is a device which will answer the phone on your behalf after a certain number of rings. It will play a recorded message for your callers before it is ready to record their message. You can use the manufacturer's preset automated message or you can change it by recording your own outgoing message.

  • Compose your message ahead of time. If not, you may end up stumbling, looking for the right words while you are recording your message or leaving out some important details. Composing your message before you begin recording will save you from having to record several messages before you find one with which you are satisfied.
  • Step 2Make it easy for your callers to listen your message. Record your message in a relatively quiet room without background noise. Speak loudly and clearly. For the benefit of callers who don't have much time, make your message as brief and to the point as possible.

  • Jul 28, 2010 | Fax Machines

    2 Answers

    When I dial a fax number I get a busy signal even though I know that the number is not busy because I have dialed it on my outside line and it works. This has happened repeatedly. I have unplugged...

    Since you mentioned that you have an outside line, do you have to use a code to dial out normally? Try plugging in a phone to the line for your fax machine, and attempt to dial the number for the other fax machine using the phone. You should reach the fax and hear a high pitched sequence of tones. This is the other fax machine trying to establish a connection. If you still get a busy signal, try calling the owner and letting them know that their fax machine is not accepting incoming calls.

    Feb 22, 2010 | Brother IntelliFAX 770 Plain Paper Thermal...

    1 Answer

    Caller ID problem with KX-FHD332

    Your fax machine does not actually have CALLER ID, it reads what the sending fax machine has programmed into it. If it was never entered in, you won't see it.

    Jan 13, 2010 | Panasonic KX-FHD332 Plain Paper Thermal...

    1 Answer

    How do I set caller ID to view on phone

    Fax machines don't have caller ID, they only read what the sender has programmed into their fax machine. Such as NAME & fax number

    Jul 22, 2009 | Sharp Fax Machines

    1 Answer


    My office fax machine can receive the fax in the memory, but it does not print it.

    May 19, 2009 | Panasonic KX-FL541 Plain Paper Laser Fax

    1 Answer

    Incoming faxes are showing busy on the sender's end.

    TAM is the setting for answering machine. Set it to fax. Not sure how on those ones.

    Mar 31, 2009 | Panasonic Panafax UF-490 Plain Paper Laser...

    1 Answer

    Busy signal, phone states ''line in use.''

    Make sure the handset is set in it's cradle. But it sounds like some other device is on the phone line.

    Nov 13, 2008 | Brother IntelliFax-2480C Fax

    1 Answer

    Brother 4100e Fax Problem - Caller ID won't work with Fax Machine

    Usually, fax machines don't have caller ID capability.. If the sender's fax number appears on the faxes you receive, it's just that they have programmed it into their fax machine as a header.

    Jun 29, 2008 | Brother IntelliFax-2820 Laser Fax

    1 Answer

    Intermittent problem of faxes not being rec'd from various areas

    After a detailed discussion on chat, we got disconnected before accepting payment. This is not a problem with your fax, as it seems to be receiving most calls fine. I suggest printing out a report - Menu/Set, 2, 0, 2 - of caller ID history and having the phone company look into it further. Either there is a problem with your phone line, or someone is prank calling your fax from outside of your caller ID service area. Both are problems for the phone company to fix.

    Aug 29, 2007 | Brother IntelliFAX 2800 Laser Fax

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