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Hp 610 touchsmart DVD drive stuck

I have a HP touchsmart 610 PC and the first time that I put a CD/ DVD into the drive it stuck and won't eject. I have left this in situ and now the warranty is up. Can you tell me how to eject this cd without having to take the PC in for repair?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 45 Answers

SOURCE: Cd drive closes too quickly

if there is a problem with the eject mechanism on the drive, ie some dirt/damage, it may be ejecting up to the point where the dirt blocks the eject. The motor senses this, and then retracts the tray, to prevent damage to it.

Also, you may want to do a manual eject on the drive - get a paperclip, straighten it out, and check the front of the drive for a tiny hole - approx 1mm. With the system power off, push the straightened paperclip in through this, and you should feel some resistance, but if you carefully push against this, the drawer should manually eject. Once it starts to eject, you can carefully pull the tray out with your hand, and remove the CD. Just power on the unit again, and the tray should retract from wherever it was.

To test the drive further, go to your BIOS screen (normally F1 or DEL or poss f10 on boot) - don't change any settings here - then try ejecting the drive. If it ejects cleanly, I'd suspect software. If not, as the OS hasn't loaded yet, this will rule out spyware/viruses etc - it'll make it a hardware issue.

If you're handy with a screwdriver, you may be able to remove the drive, take the covers off, and check the gears inside. Warning - this can be fatal to the drive, so be careful, but you might just see the crud inside that's stopping it working.

Posted on Jan 04, 2008

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kim_cu
  • 70 Answers

SOURCE: Hp IQ780A has a2discs stuck in the dvd drive

Woah! You don't want to hear this but forcing a second disc into the drive has probably destroyed the drive read head. They are pretty tough and it might be able to survive but you will most certainly have to dismantle the drive to remove the DVD and not create any more damage. Kind of like scraping someone elses car in a parking lot. More damage is done when you try to back off of the other car than the initial hit. (not like that's ever happened to me :) )

Posted on Jan 08, 2009

  • 7 Answers

SOURCE: I have a HP Compaq Presario and the DVD driver does not recognize any CD. The trouble shoot page says "This device cannot start. (Code 10)". Driver is ATAPI DVD A DH16A3L. The driver worked before

Try updating the firmware of your cd rom drive.

Posted on May 29, 2009

  • 3 Answers

SOURCE: Dell Studio 17 Stuck Disc in drive

if you look close infront of the cd-dvd playerdoor there is a little hole if you stick a paper clip in there it will eject it.

Posted on Jul 10, 2009

shahabdun
  • 249 Answers

SOURCE: CD Mechanically stuck in Drive Dell Studio 17

turn on the PC and insert a pin in the small hole on CD drive.it will be ejected.

Posted on Jul 11, 2009

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I need a service/repair manual for an HP Touchsmart 610-1000


Here click the link it will take you to your manual. If this helps you rate favorable.
HP TouchSmart 610 1000 Manual

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The motor on the drive may be broken. To get the disc out, straighten a paper clip, and insert it firmly into the tiny hole on the front of the drive.

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You will have to manually eject the disc. take a straightened paper clip and find a little hole near the slot where the disc goes in. Insert the paper clip and it should eject the disc. If there is no hole, you may need to access the disc drive by removing the back panel and/or disc drive faceplate.

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Might have a stuck disc. Use a straightened paper clip in small pin hole of the CD drive to manually eject.

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I have a HP Touchsmart 610 and want to copy a DVD (not copyrighted) into my computer and make copies. Is the info in a manual, and if so how do I find the correct manual online? Thanks, Jim


You'll find the manual on the HP support web site:-

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&contentType=SupportManual&prodTypeId=12454&prodSeriesId=5039931&docIndexId=64255&printver=true

If this url doesn't work just google hp touchsmart 610 maual.

To copy a dvd to your hard drive for future copies is essentially as described here:-

http://www.magicdvdripper.com/copy-dvd-playback.htm

The software is different but the essentials are the same.

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My cd rom drive has power but when you try to eject the tray it won't go out...my laptop brand is HP PAVILION DV7-1135NR ENTERTAINMENT NOTEBOOK PC


There are two ways to open the CD drive door ifthe button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drivetray next to the Eject button. Push the paper clip gently until the drive traypops out, then pull the tray until it is fully out, then you can remove the CDdisc.
If you continue having problem opening with the Eject button, then the CD drivemay be faulty and needs replacing.

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1 Answer

On my HP pavilion mx 75 my hp cd--writer will not open any easy fiX?


Hello

Well, if there is a cd stuck in the device, you might fix this problem by force ejecting the cd/DVD.

Here is how we do this:
Take a small pin, push it into the small hole near the eject button on the CD/DVD rom. While doinf this, gently pull out the trey.

If this was a stuck cd, just take it out, if there was no dc/dvd in the rom, it might be a faulty eject button. Test this by going to My Computer, right click on the CD/DVD rom andd choose to eject.

If this does not work, i would suggest thatyou buy a new drive, because it is often much cheaper than to repair.

Let me know if this work.

Kind regards
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Is it that the cd drawer will not open? If so-go to my computer and rightclick on the cd drive and select eject.

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Hp IQ780A has a2discs stuck in the dvd drive


Woah! You don't want to hear this but forcing a second disc into the drive has probably destroyed the drive read head. They are pretty tough and it might be able to survive but you will most certainly have to dismantle the drive to remove the DVD and not create any more damage. Kind of like scraping someone elses car in a parking lot. More damage is done when you try to back off of the other car than the initial hit. (not like that's ever happened to me :) )

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I have an HP Touchsmart computer. When I put a data or audio CD in my DVD/CD drive, it sounds like it is going to start up, the light comes on like it is going to run, but nothing happens. Sometimes, it...


CDs means totally nothing. sorry....
what CD? , a CD-R? CD-RW, or a store bought CDDA disk
all 3 are different. (or DVD? of vast types too...)
my guess you meant CD-R. (CD record-able)
TouchSmart IQ770 PC Desktop? 2007 carbon date?

what OS, XP, VISTA or W7?

My guess its bad media or bad CD drive.
only way to prove that is use new CD-R burned on good system slow.
say using the great free utility called, imgburn.

first try a real disk, from a store, from the Music section
called CD-DA disk, play it , if it plays the CD drive might be ok.
then try what I call rubber disks, recordable. CD-R
using pro grade disk burned correctly.
buying the cheapest media can be a nightmare. here.


tell HP your OS
the as an example (i guessed OS, means operating system)
install this up date, called HP HP Personal and Pocket Media Drive Driver Update

here.

https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-iq700-desktop-pc-series/3351217/model/3351218

Apr 11, 2017 | HP TouchSmart IQ770 PC Desktop

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