Question about Computers & Internet
I have a HP touchsmart 610 PC and the first time that I put a CD/ DVD into the drive it stuck and won't eject. I have left this in situ and now the warranty is up. Can you tell me how to eject this cd without having to take the PC in for repair?
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Posted on Jan 02, 2017
SOURCE: Cd drive closes too quickly
if there is a problem with the eject mechanism on the drive,
ie some dirt/damage, it may be ejecting up to the point where the dirt
blocks the eject. The motor senses this, and then retracts the tray, to prevent damage to it.
Also, you may want to do a manual eject on the drive - get a paperclip, straighten it out, and check the front of the drive for a tiny hole - approx 1mm. With the system power off, push the straightened paperclip in through this, and you should feel some resistance, but if you carefully push against this, the drawer should manually eject. Once it starts to eject, you can carefully pull the tray out with your hand, and remove the CD. Just power on the unit again, and the tray should retract from wherever it was.
To test the drive further, go to your BIOS screen (normally F1 or DEL or poss f10 on boot) - don't change any settings here - then try ejecting the drive. If it ejects cleanly, I'd suspect software. If not, as the OS hasn't loaded yet, this will rule out spyware/viruses etc - it'll make it a hardware issue.
If you're handy with a screwdriver, you may be able to remove the drive, take the covers off, and check the gears inside. Warning - this can be fatal to the drive, so be careful, but you might just see the crud inside that's stopping it working.
Posted on Jan 04, 2008
Woah! You don't want to hear this but forcing a second disc into the drive has probably destroyed the drive read head. They are pretty tough and it might be able to survive but you will most certainly have to dismantle the drive to remove the DVD and not create any more damage. Kind of like scraping someone elses car in a parking lot. More damage is done when you try to back off of the other car than the initial hit. (not like that's ever happened to me :) )
Posted on Jan 08, 2009
SOURCE: I have a HP Compaq Presario and the DVD driver does not recognize any CD. The trouble shoot page says "This device cannot start. (Code 10)". Driver is ATAPI DVD A DH16A3L. The driver worked before
Try updating the firmware of your cd rom drive.
Posted on May 29, 2009
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