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Plantronics 360 battery replacement

Plantronics 360 is not charging no led light glows when connected to charger. can we replace the battery ?

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Posted on Jan 02, 2017

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SOURCE: battery

Bad news: The battery in the Plantronics M2500 is NOT replaceable under ordinary circumstances. And unfortunately, this trend of non-replaceable batteries seems to be catching on with manufacturers, like with Apple IPods. But here it's even worse, because you can't even open the battery cover unless you're willing to DESTROY the case in the process!

But when my Plantronics M2500's batteries stopped taking a charge, I figured it was as good as destroyed anyway. So if you're a lunatic like I, and are DETERMINED to revive your dead M2500 rather than recycle this rather expensive bluetooth headset, it is possible -- though very difficult -- to replace the batteries.

First you have to find two 1/4 AAA NiMH batteries (10mmX14mm), preferably with solder tabs. These are not easy to find, especially when you just want two of them. So if you can't get these, this is the end of the story. But if you can get the batteries and have successfully soldered them together, you then "simply" (ha ha!) pry off off the battery case (under the dark gray rubbery stuff) by cracking the glue line and pulling it off.

Be sure to keep the mangled bit of plastic case that WAS covering the battery compartment. No, you can't use it again, but it will remind you never again to buy electronics with non-replaceable batteries.

Solder in your new battery pack, and see if the M2500 will charge up and then turn on. If it won't, THIS may be the end of the story. But if it does, congratulations! You have replaced the batteries! You're finished except you just have to figure out how to rebuild the case. I used epoxy clay, which can be molded into any shape, and then hardens into a rock-hard chunk of plastic. That works pretty well, but once you do that, you'll not be able to do all this again. Which may be a good thing. :-)

Posted on Nov 29, 2008

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SOURCE: phone won't connect to the plantronics 222. When

I had that problem too. I finally realized that I had to press the enter key on my phone.

Posted on May 08, 2009

  • 1 Answer

SOURCE: Plantronics Bluetooth Headset P590

This is a "known issue" that I have raised to Plantronics. Whether they do anything about it, remains to be seen. The workaround I have discovered seems to work with both of my P590 headphones that stopped charging:

1. Plug in the USB charging cable to a laptop or computer that is powered on.
2. Connect the USB charging cable to the headphones
3. Connect the 3.5mm headphone cord cable to the headphone output on the laptop of computer (this is the long cable with the normal 3.5mm stereo plug at each end)
4. Plug the other end of the 3.5mm cable into the P590 input.

The headphones should start charging.

Carlos (New Zealand)

Posted on Jul 13, 2009

  • 1 Answer

SOURCE: Red LED stays on all the time.

It is broken, need to get a new one!

Posted on Aug 09, 2009

  • 47 Answers

SOURCE: plantronics 220

are you using the original charger that came with it or a cheap store bought one? the battery may have given up on you>

Posted on Sep 21, 2009

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Can't get my plantronics voyager pro to charge with any charger


check the contacts clean it with some non abrasive alcohol and old tooth brush or replace batteries

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Unable to turn on my plantronics 210 explorer bluetooth .therefore no light is showing in it. charger is fully charged


Unable to turn on my plantronics 210 explorer bluetooth .therefore no light is showing in it. charger is fully charged

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Plantronics m100


I don't know if you've done this, but before charging the headset, you want to turn it off. On the "Take A Good Look" page from the link below for the Plantronics M100 you'll see how to turn it off. If it's still not charging right, you may need to take it back to your retailer for warranty replacement or call Plantronics at 800-544-4660 x5 x5538 for warranty assistance.

Plantronics M100 User's Guide

Good luck from Headsets Direct!

Nov 16, 2011 | Plantronics M100 Bluetooth Headset

1 Answer

My plantronics bluetooth headset will not charge when plugged in


It can be one of a few reasons. First, you want to make sure that you have a good power source. If it's not charging, it could be your cord or phone. Normally the AC adapter has a light to indicate it has power. If that's the case and you have a good connection between cord and phone, and your headset still doesn't light up at all after being on the charger, it's time to take it back to your retailer and get it replaced. If they refuse, you can call Plantronics at 800-544-4660 x5 x5538 for warranty assistance.

Good luck from Headsets Direct!

Sep 19, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I now have 2 Voyager Pro+ wireless ear pieces that have quit working within 2 months of activation. No LED light at all when hitting the on/off switch, when power is plugged in no LED on one, I get an LED...


If the units were just purchased I would suggest having them replaced by Plantronics. The Voyager Pro+ has a one year warranty through Plantronics. The link below is for Plantronics online replacement form.

Plantronics Replacement Form

Good luck from Headsets Direct!

Aug 26, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

Hi I recently got a Plantronics Exploer 232 bluetooth. Everytime I go to charge it the red light comes on for about 10-15 seconds then goes out. I try to turn it on when its charging and the red light will...


It sounds like your headset has a problem. You need to return it to your retailer for replacement or call the customer service department at Plantronics at 800-544-4660 x5538. Make sure that when you get your replacement headset, that you try to let it charge for a good 3-4 hours prior to using it and that you charge it every night, that way the battery within the headset will last longer.

Good luck from Headsets Direct!

Aug 02, 2011 | Plantronics Explorer 220 Bluetooth Headset...

1 Answer

I have a Plantronics Voyager Pro and it will not take a charge. I plugged the charger into my phone to check it and it does work on my phone except not with my blurtooth. Thanks for your help.


If you have the Plantronics Voyager Pro headset, you should be using the ac adapter that came with the headset ( model 79414-01 ). If the headset will not charge, it could be broken or the internal battery may be worn out. Keep in mind that the Voyager Pro has a one year warranty, and Plantronics will replace it within the warranty period.

Plantronics Voyager Pro Headset

AC Adapter for Voyager Pro Headset

Good luck from Headsets Direct!

Feb 28, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

Plantronics 220


are you using the original charger that came with it or a cheap store bought one? the battery may have given up on you>

Sep 21, 2009 | Plantronics Explorer 220 Bluetooth Headset...

2 Answers

All of a sudden my CS 55 with plantronics stopped working. It shows that its on but the headpiece isnt charing and also doesnt work. Any ideas why?


If the Plantronics CS55 wireless headset shows that it is on, you have to make sure of the following things.

a. the green LED on the base turns on when you turn the call switch on from the headset.
b. the small green LED on the side of the headset is blinking.
c. the telephone headset is lifted from the cradle.
d. if the headset is not charging and the Amber light on the base does not blink when you place wireless headset on it; trying placing the headset more firmly.
e. If the headset is not charging and the Amber light on the base does not blink even after placing the wireless headset firmly on the charging cradle, you may need to change the battery.

Alternately you can try resetting the Plantronics CS55 wireless headset.

Reset Plantronics CS50, CS60 or CS55 Wireless Headset

If you have problems with the sound or connection of your Plantronics CS50, CS60 or CS55 wireless phone headset, you may want to try to hard reset it using the following steps:

Note: Ensure the IntelliStand switch (on the right side of the charging base) is in the - position and NOT the = position.

1. Press both the call control button and the listening volume/mute button for 5 seconds. When the indicator light blinks release both buttons.

2. Press the call control button again. The talk indicator light will again blink to indicate the headset is back to normal.

3. Disconnect the AC charger from the AC charging jack for 5 seconds.

4. Reconnect the AC charger.

Now give the Plantronics headset a try.

Jan 10, 2009 | Plantronics CS55/HL10 Wireless Office...

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