Question about Kenmore 98702 Stacked Washer/Dryer
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Posted on Jan 02, 2017
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Posted on Dec 24, 2008
if its less than 15 years old its a direct drive whirlpool, no belt, remove the cabinet, not the back panel. look up direct drive whirlpool washer cabinet removal on internet, and replace the coupler, most likely, if it drains.
Posted on Jan 30, 2009
This is the 2nd time I have this problem.
IF you look thry the drum to the back you should see 3 screw heads. Mine has one screw still in the hole and 2 empty holes.
This requires the drum to be removed (like take the drier apart). Behind the drum is Asmbly-shaft (ball hitch) (item 32 in the parts list). This what the 3 screws screw into.
I spent 2 days trying to put the screws in without removing the drum not possible (no way to hold the drum in place)
The first time I had to replace the drum because it wore the rim through.
I have to get 3 new screws and some thread locker.
I recommend that you check the screws every month, Use a long phillips screw drive
Posted on Mar 05, 2009
If you've removed the screws and the panel sticks, tapping on each side will knock it loose. The panel should drop down, then off. You can also try propping the two front feet of the washer up slightly for better access. A 2x4 works real well. This will allow more room for the panel to drop and gives better access to the screws. The washer is very heavy, so you may need some assistance to lift the front. Either lift from the bottom, or place your hands on the front facing of the cabinet to push the washer back. DO NOT push on the door or control panel.
If you still need assistance, please let me know. I hope this helps you.
Posted on Jul 05, 2009
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