Question about Dell 924 All-in-One InkJet Printer

1 Answer

Paper jam my printer will start to pull the paper down and start to print, but then it stops pulling the paper and says theres a jam.  But the paper isn't jammed, the printer just isn't pulling it down enough to start getting any type on it.  ive tried unplugging it and everything and nothing works

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  • Anonymous Nov 24, 2008

    HOW DO YOU CHANGE ROLLERS?

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Look where you put the paper in. See if you can see inside there and see the roller that turns and picks up the paper. If you can, make a mixture of alcohol and a little dish soap. Damp a rag with it, and reach in there to clean the rollers.  See if the rollers will turn manually, but be careful not to force anything.  Another way to get to the whole roller, would be to start making a print, while watching the rollers.  As soon as the rollers have turned half way, unplug the printer.  Now you can reach the other side and clean that.

There is another way to clean the rollers.  Using the alcohol mix, take a single sheet of paper, and damp one half of it with the solution.  Stick the single sheet in the paper tray, and make a print, but hold on to the paper so that it doesn't feed through the machine.  Do this several times, and the rollers turning against the wet paper should clean them.

Try to print again. It might take a few tries. The rollers have to turn against the paper and dry themselves off again.
If this works, then you need new rollers (cleaning them will only make them work temporarily and the problem will come more frequently until you change them).

Thankyou,

Posted on Oct 27, 2007

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1 Answer

My printer HP Deskjet 1051 says there is a paper jam but no paper jam present


Use a flashlight to examine as much of the paper path as you can see. There may be a shred of paper left over from an earlier jam. There might be some foreign object such as a paper clip stuck inside.

Sep 14, 2012 | HP Deskjet 1051 All-in-One Printer

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Paper feeder stuck


If the paper feeder stuck, do the following:
  1. Gently pull any jammed paper out from the output tray or sheet feeder.
  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
  • Jan 29, 2011 | Epson Office Equipment & Supplies

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    Paper jam printer 3524


    Clear the jammed paper as follows.

    If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



    If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

    Pull the paper tray completely out of the printer.

    Pull the jammed paper up and out of the printer.

    Press the cover release button and then open the front cover.

    Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

    Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

    Open the jam clear cover. Pull the jammed paper out of the fuser unit.

    Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

    Pull the Duplex Tray completly out of the printer.

    Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

    Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
    Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

    Put the drum unit assembly back in the printer.

    Put the paper tray in the printer.

    Close the front cover.

    Dec 21, 2010 | Office Equipment & Supplies

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    I have a paper jam with a samsung CLX 3175FN. Can't get the stuck paper out! Turning on and off didn't work.


    If the paper is jammed inside the machine follow these steps:
    1. Open the front cover and pull the toner cartridge out, lightly pushing it down.
    2. Remove the jammed paper by gently pulling it straight out.
    3. After removing the jammed paper, make sure there is no additional paper in the paper path.
    4. Insert the toner cartridge and close the front cover.

    If the paper is jammed in exit are follow these steps:
    1. Open and close the front cover. The jammed paper is automatically ejected from the machine.
    2. Gently pull the paper out of the output tray.
    - If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.
    3. Open the rear cover.
    4. Carefully remove the paper by pulling in the direction.
    - If the paper tears, make sure that all of the paper fragments are removed from the printer.
    5. Close the rear cover. Printing automatically resumes.

    Nov 17, 2010 | Samsung Office Equipment & Supplies

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    My Brother HL 5250DN printer has started making a loud clicking sound when it tries to feed paper for printing. It then stops and the paper light starts flashing.


    Clear the jammed paper as follows.
    Observe Cautions signs in printer.
    Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
    1. Press the cover release button and then open the front cover.
    2. Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
    3. Pull the paper tray completely out of the printer.
    4. Close the front cover.
    5. Pull the jammed paper up and out of the printer.
    6. Open the front cover again.
    7. Open the back cover.
    8. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
    9. Using both hands, gently pull the jammed paper out of the fuser unit.
    10. Close the back cover.
    11. Pull the duplex tray completely out of the printer.
    12. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
    13. Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
    14. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.
    15. Put the drum unit and toner cartridge assembly back in the printer.
    16. Put the paper tray firmly back in the printer.
    17. Close the front cover.
    18. Make sure that the Paper LED is now off and the printer is ready.
    After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.

    Dec 04, 2009 | Brother Office Equipment & Supplies

    1 Answer

    PAPER JAMMED-PRINTER HL5150D


    Hello a_bowen1


    You can clear the jammed paper as follows.

    If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.

    If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.
    Note
      • If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray.
      • Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams.
    1. Pull the paper tray completely out of the printer.
    chap0611.gif
    1. Pull the jammed paper up and out of the printer.
    chap0614.gif
    1. Press the cover release button and then open the front cover.
    hl50_069.gif
    1. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
    hl50_05712.gif Caution
      To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
    hl50_046.gif
    1. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.
    Note
      If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next few printouts. Print a few copies of the test page until the scattering of toner stops.
    chap0615.gif Caution
      After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
    hl50_058a.gif
    1. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
    hl50_059.gif
    1. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
    1. Pull the Duplex Tray completly out of the printer.
    hl50_065.gif
    1. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
    chap0634.gif
    1. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
      Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
    hl50_047.gif Caution
      To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
      If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
    drum_5100.gif
    1. Put the drum unit assembly back in the printer.
    1. Put the paper tray in the printer.
    1. Close the front cover.

    Good Luck and don't forget to leave a rating based on my solution:



    Mark

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    make sure the paper didn't tear and a peace got jammed somewhere in there. then reset the printer.

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    I had the same problem. I just pulled on the paper. I had to pull HARD and then it came out. When it was out I turned the power off on the printer and then back on, told the computer to carry on printing and it started working again. But you are right, the paper was really jammed in there, hard. 

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