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All lights come on cricut freezes screen - Cricut Expression Cutting Machine

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I have 2 Cricut Expression machines. I want to keep the newest one. How can I tell which one that is


from what i can tell, the cricut expression has dials and the cricut expression 2 has a touch screen. Also, I believe the newest one is a little larger in size.

Oct 22, 2017 | Crafts & Hobbies

1 Answer

My Cricut Explore Air wont cut


If your Cricut machine is not cutting all the way through your material, or is only scoring the material, choose a machine below for specific troubleshooting tips. Fortunately this issue can usually be resolved with basic troubleshooting.

correct cut settings.
  • Remove the blade housing, then remove the blade and ensure that there are not any bits of paper stuck to the blade or lodged inside the blade housing. Ensure that you replace the blade housing correctly into the machine. Once clean, test your cuts again. If the blade and housing are already free from debris, or cleaning it did not help, proceed to 3.
  • Try an arm buoyancy test: gently press down on the black arms that surround the blade housing and then release them. Do they bounce right back up, or do they stick or rub in any way? If they stick or rub, please contact Customer Care through one of the options below for further assistance. If they bounce right back up when released, proceed to 4.
  • Increase the machine pressure settings and try your cuts again. If this does not change the cut result, proceed to 5.
  • Increase blade depth by turning the dial at the top of the blade housing. If this does not change the cut result, proceed to 6.
  • Perform a Hard Reset on the machine. If this does not help, proceed to 7.
  • Check your machine's firmware version. If the firmware is not up to date, perform a Firmware Update using Cricut Craft Room, a Gypsy device, or Cricut Design Studio.
  • Retry your cuts with a new blade housing.
  • If the machine is still not cutting through materials, or is only scoring the paper, please contact Customer Care through one of the options below for further assistance.
  • Forced Firmware Update on the machine through Cricut Sync.
  • Retry your cuts with a new blade housing. If the issue persists, proceed to 8.
  • Attempt a Format and Restore on the machine through Cricut Sync. Please note that this step should only be taken if all other steps have failed to resolve the issue.
  • If this does not resolve the issue, please contact Customer Care through one of the options below for assistance.
  • new blade. If this does not help, proceed to 5.
  • Adjust/increase the Multi-Cut setting in the Cricut Craft Room cut preview screen and retry your cuts. If this does not change the cut result, proceed to 6.
  • Retry a cut using a new blade housing.
  • If the machine is still only scoring or not cutting through the material, please contact Customer Care through one of the options below for assistance.
  • Jan 16, 2017 | Crafts & Hobbies

    1 Answer

    Cricut mini flashing red light


    1-Open Cricut Craft Room with circuit on and flashing green/red
    2-Hold power & feed button together until both are solid green
    3-You'll be prompted to update firmware
    4-Press & hold two buttons again (keep holding)
    5-initiate firmware update
    6-Let sequence go until 99% ...you may hear a sequence of beeping, don't be alarmed
    7-Release buttons
    8-You'll be prompted to restart your machine
    9-Unplug all plugs from Cricut
    10-Wait 30 seconds
    11-Plug in both cords
    12-Power on Cricut
    13-Light should be solid green
    14-Press OK on Craftroom prompt on computer
    15-Done

    Jan 03, 2014 | Provo Craft Cricut Disney Font Cartridge

    1 Answer

    TheI can not reset the circuit machine all green lights are on


    You can call customer support. They will have you install the Cricut Design studio just so you can access the firmware update. You must find a PC to do this - it will not work on your Mac that you use for everything. After your 10 year old PC takes 40 minutes to install and open Studio, you run it and restart your Cricut and all of your green lights stay on. You re-run it just to be sure, and all of your green lights stay on. You call back customer support and they have you cut out the drive belt to disable your Cricut and take a picture of it, then they will send you a refurbished replacement Cricut - white and gray, not white and pink like you own. This was my experience today and my only used twice Cricut is now ready for garbage pickup.

    Jul 23, 2012 | Provo Craft Cricut Expression Personal...

    1 Answer

    Cricut expression 2 has no power, will not turn on


    Any resolution to this issue? I like stone234 have narrowed it down to the cricut not getting power past the power board. I tested the two prongs that feed the red and black power for the main board and no voltage. Cricut Exp 2. Powered on as soon as I plugged it in. Plugged in usb to computer, I didnt have the software so i searched for it then started downloading it and noticed the screen on the unit was frozen. unplugged it and after plugging it back in it wouldn't power back on.

    Nov 05, 2011 | Cricut Expression Cutting Machine

    2 Answers

    My cricut will turn on but the lcd screen is black


    Sounds like you have a bad connection in there. I would contact Cricut for tech support; they will probably be able to send you another machine to replace yours. Mind you they will put a charge on your card and remove it when they receive your machine. I hope this helps if you need their contact number get back in touch with me.

    Feb 11, 2010 | Provo Craft Cricut Disney Font Cartridge

    1 Answer

    I just opened the box from a TV ad purchase of the cricut. When I turn it on the carrier moves to the right and makes a horrible noise. Nothing will work.


    Yes, the carriage does move to the right and it makes a funny noise as it moves. The cricut then should light up with display and power light. If yours is not then I would contact Cricut as you may have a defective machine. Just know they will put a charge on your card to ship another machine to you and will remove the charge when you ship your machine with issues back to them.

    Dec 27, 2009 | Provo Craft Cricut Disney Font Cartridge

    3 Answers

    Brand new cricut doesn't turn on, just clicks with lights blinkin


    Yes, I was just going to recommend contacting them. I see you have contacted them already. Good luck with getting it fixed~they are prompt in helping with machines. If you have any further questions about the cricut feel free to ask.

    Aug 20, 2009 | Provo Craft Cricut Disney Font Cartridge

    2 Answers

    Dials not working


    You may want to try resetting your Cricut to see if that fixes the problem. To reset the Cricut machine, turn the unit off for five minutes. Roll all the dials all the way up and all the way down five times each. Turn the Cricut back on. This is the manufacturer's reset process. Good luck!

    Mar 13, 2009 | Provo Craft Cricut Disney Font Cartridge

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