Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

2 Answers

Maytag door wont lock and go into spin cycle

I found out there was a lawsuit about this, but ours just stopped working now... too late to file for the suit. But I found this on the lawsuit site and it sounds like what is wrong with our machine:
For customers with a claim for door latch and/or wax motor, their Neptune washer will not lock the door and advance into the spin cycle.
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So how can we fix it? ...

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  • Waynebo Nov 14, 2007

    Started yesterday with the not advancing to spin cycle but door would lock.

    Today the door wont lock but will advance through the spin cycle but without the door locking it wont do anything but jugle the load back and forth and extract the water but will not go into high speed spin of any kind.

  • Slajer Feb 09, 2008

    My Neptune front loading washer door will not lock just started and machine is about four years old. I have moved the clothes around you will here it lock and then immediately unlock.

  • NancySan Dec 15, 2008

    I have the Neptune MAH3000AWW and the door does not lock therefore the spin cycle doesn't run. It seems to drain okay and go thru the cycles except without the spin working the clothes are sopping wet. My husband wants to repair it himself but am having trouble finding instructions for the replacement of the wax motor and/or the door mechanism.

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In ebay under maytag washers, there's a fix involving a resistor, a transistor, and a new wax motor

Posted on Apr 01, 2008

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You will need to replace the door interlocking device.

Posted on Nov 05, 2007

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1 Answer

Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


Repair needed on Maytag Neptune washer - Home Improvement ...

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Aug 5, 2007 - 19 posts - ‎8 authors
Forum discussion: We have a Maytag Neptune front-loader washing machine that ...the drain/spin cycle after a wash even though the timer continues to ... related circuit board failure" their Neptune washer will lock the door, turn on the ... then will either not start tumbling or will stop operation mid-spin cycle.

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Dec 02, 2015 | Maytag Washing Machines

1 Answer

My maytag washer does not spin fast enough to get the water out of the clothes. Please advise


Randall, the high speed spin failure can be caused by a number of issues. I would suggest starting the machine without any clothes in it. Once it has filled, make sure the door lock light is on and that the door is, in fact, locked. If the light is not on, or if the door is not actually locked, either the door lock assembly or the control panel is at fault.

If the light is on and the door is locked, stop the wash cycle and start a drain and spin cycle to see if all of the water is pumped out of the drum. All water should be pumped out within 10-15 seconds. If excess water is in the drum, the high speed spin will not start.

Mar 06, 2015 | Maytag Washing Machines

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Maytag washer squeaks when spin cycle stops


We have a Maytag Performa G3300 that we bought on 8/13/2001. It still works great, but on 2/25/10 it stopped heating. We found that by removing the front panel and vacuuming the accumulated lint on the inside of the dryer and the door, the problem was resolved. There were no parts to replace, just vacuuming.

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Im having trouble with my maytag neptune tl washer it wont finish the spin cycle


Please see the following Whirlpool / Maytag service manual for Neptune washers.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
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by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.



Oct 25, 2009 | Washing Machines

2 Answers

Maytag mah4000aww wont stop running.


It sounds like your timer needs to be replaced. The timer runs the washing machine in a pre-determined pattern. It provides the electricity to all of the washing machine components at the correct time and for the correct length of time.

Jun 07, 2009 | Maytag MAH6500 Neptune Front Loading...

1 Answer

Washer filled with water to began wash; once closed....nothing- wash cycle did not contuine - standing water remains. will not spin or perform any other actions. has stop working entirely


That sounds like a faulty door switch. This can be tested by a technician bridging the door switch contacts. Check also that the door lock is not stuck inside using a pencil or a small screwdriver, be careful not to damage door lock.
If the door lock was not the problem, then check the water level floater , and also ensure that hot water is filling properly, otherwise the thermostat wont detect right temperature and cycle will stop.
More likely you have a problem with the door lock switch.

Apr 10, 2009 | Maytag Atlantis MAV6451 Top Load Washer

1 Answer

Maytag MAH8700 - NP error code - Door locked and won't open


I don't know if you are aware of this, but Maytag did a recall on this washer in March 2007 where there was a risk of water leaking into the control panel and shorting out the board. You can follow this link to see if your washer was affected based on the serial number:

http://www.cpsc.gov/cpscpub/prerel/prhtml07/07135.html.

Here is a link to your user manual to see if it offers any help. The only thing I saw was to use the Cycle Selector button to unlock the door.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/DC6802030B01.PDF

I found this on the Maytag site:

Is the door locked and the Add A Garment or Add Clothes light off?
If the Add A Garment or Add Clothes light is off, then the washer door will unlock after the Pause/Off or Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.

You could also try their customer service number to see if they have a script for this problem: 1-800-688-9900

The only other solution I can offer is to disassemble your washer if its that urgent and you can't get a repairman out there.

Jan 10, 2009 | Maytag MAH8700AWM Neptune Front Load...

1 Answer

Maytag Neptune Front Door Load, Problem


Hello Yery1975
Welcome

You said, you have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and you could not open the door, You found the under soap deposit cord but the situation is not opening the door or no, it is getting he machine to work. Whichever cycle you press, the door makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle you try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... you have tried keeping it disconnected from the electricity for long periods, plugging it back and all you can think off.... but nothing!!!

You did the right thing

The Maytag Neptune had a lot of very different defects that Maytag was, and is aware of still.
That is why they discontinued that model .
But if you call Maytag service this time, you may find that it will be one of those defects in their design and an authorized Maytag person will recognize which fault is taking place.
perhaps they may cover the parts if you bring it to their attention.

Thank You
Please remember to leave a rating

Oct 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front load washer doesn't spin


My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

Sep 02, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My maytag neptune front-load washer starts the spin cycle in one direction for several revolutions, stops, then does the same thing in the opposite direction, never getting to full spin speed. It does...


does the door lock indicator come on if not you probably have a bad main board and door lock assembly which MT lost a class action lawsuit over about 3 yrs ago

Jun 03, 2008 | Maytag Washing Machines

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