- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sorry to hear this Jennifer. First thing that comes to mind is that it is a crack in the under screen glass. You can test this by applying slight preasure on each side and see if you see any rainbow colors or if you lose the PITURE on the screen. Has it show a screen on both sides of the line? These tablets are known to have issues relating to even the slighted shock or sometimes its caused due to surges from the charge unit. If you have this happen and it does get worse it is about 40 dollars to have a new screen installed. Ill follow your post to see if I can help you further.
Will need to contact customer service for the maker. I doubt you will be able to simply fix. More likely will need a new one. They may be able to transfer any personal info from this one to new tablet. You could also check with the place you bought it from.
There are companies who will replace the screen for about the same price as a brand new Kindle BASIC. personally I would suggest:
- buy a new Kindle BASIC for 59gbp;
- download any of the FREE kindle apps and just finish your library reads for free whilst you look around for a replacement.
If you want a TABLET rather than a eReader remember ANY tablet will download the free Kindle app so you can read your books on a Fire or a ASUS or a NEXUS or a iPad or anything really :)