Question about Bernina Sewing Machines

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Using the Aurora 440 QE with the embroidery module, it does not recognize that the module is attached. I have also tried it on my sisters 440. The cord from the module is plugged in and the dongle cord is also plugged in. Should I assume the embroidery module cord is not making the connection or the dongle cord? The only item that shows up on the computer screen is a picture of a computer with the dongle coming out of it. Any suggestions?

Posted by Anonymous on

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  • Bernina Master
  • 9,289 Answers

Hm, sounds like the machine is not recognizing the dongle or the embroidery cord. You may need to have Bernina test it for you.

Posted on Jun 12, 2017

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Posted on Jan 02, 2017

Ajkill
  • 2035 Answers

SOURCE: Loaded 3D Embroidery software on

Try to install the software from the download as its latest version its will prompt you to remove the old version on your computer and follow onscreen instruction you be able to install the software...........

Posted on Jun 27, 2008

  • 1 Answer

SOURCE: Driver for the Bernina Aurora 440 QE

Buy a new installation CD!!!

Posted on Nov 13, 2008

RickE1
  • 202 Answers

SOURCE: Bernina 180E Embroidery module not recognized

Anytime there is a communication issue between machine and module attach the module to a different machine and check it. Possibly at a dealership. This will tell you whether its the machine or module. If its the machine then the soldering points on the embroidery module plug to the A-print (on the side of the machine) circuitboard need to be checked. Then most likely replace the A-print circuitboard.
There are other tests that need to be done in the service program that will help pinpoint and troubleshoot issues with the embroidery unit. Such sensors or stepping motors, etc. Should be left to a tech.
Hope I helped.

Posted on Feb 11, 2009

  • 1 Answer

SOURCE: what is a dongle? My version 3 keeps saying attach dongle but I don't know waht that is.

A dongle is a usb plug in used for mobile broadband connections and should be available from your mobile phone shop!
Hope this helps
from Evelybird

Posted on Feb 18, 2009

  • 371 Answers

SOURCE: No Dongle Attached Error Msg

You might want to take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Good luck.

Posted on Feb 13, 2010

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My Bernini 830 would not recognize the embroidery attachment. I re-attached many times, but it doesn't work.


I assume you mean a Bernina 830. If you have removed the slide-on table, I have two possible solutions. I've seen this with a couple of Viking embroidery attachment units. (I am also assuming it's not a hoop issue.)

You could have corrosion on the pins that send the signals between the embroidery attachment and the sewing machine. Remove the embroidery attachment and turn off the sewing machine. Unplug the sewing machine. Spray the pins with an electronic contact cleaner; one example is here: http://www.homedepot.com/p/CRC-QD-11-oz-Contact-Cleaner-02130-6/202262505 . Push the embroidery attachment into the sewing machine by lifting up the far side and then sliding it into the port. Remove the embroidery attachment. Repeat this a few times. (The friction of the insertion and removal will remove any dirt or corrosion.) Plug in the sewing machine and turn it on. Try connecting the embroidery attachment. If it works, remember to clean the contacts the next time the embroidery attachment isn't recognized.

Once I helped someone with two sewing/embroidery machines with an unrecognized embroidery attachment. In that case, the person swapped which embroidery unit went with which machine. The contacts were not the same and didn't mate. Once the correct machine and embroidery unit were paired, the embroidery unit was recognized instantly.

I hope this helps. If it doesn't, you may need to talk to your Bernina repair technician at your local shop.

Cindy Wells

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1 Answer

How do I get my BSR to work on my 440QE? I plugged it in, but I don't see a light on the foot. Can't make BSR 2 work? BSR2 is on my screen, but won't run.


Try BSR 1. I have a 440 and only one of the BSR settings works--don't know why--just is.

Manual:

BERNINA aurora 440 QE Support BERNINA


Check to make sure the BSR is firmly plugged into the machine head. Don't know why they made this so difficult. I find I usually have to practically stand on my head to find it and then plug it in.

If it still does not work, perhaps Bernina did not calibrate the BSR to your machine. They recommend, whenever it goes for service, to be sure to bring the buttonhole foot and BSR so they can be calibrated.

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BERNINA aurora 440 QE Support BERNINA

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Try enterng this in the google search block; "bernina 440 qe maintenance" it comes up with a lot of informaton and even videos.

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Why wont my Bernina 170 QE embroidery unit work


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1 Answer

Bernina 180E Embroidery module not recognized


Anytime there is a communication issue between machine and module attach the module to a different machine and check it. Possibly at a dealership. This will tell you whether its the machine or module. If its the machine then the soldering points on the embroidery module plug to the A-print (on the side of the machine) circuitboard need to be checked. Then most likely replace the A-print circuitboard.
There are other tests that need to be done in the service program that will help pinpoint and troubleshoot issues with the embroidery unit. Such sensors or stepping motors, etc. Should be left to a tech.
Hope I helped.

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