Question about Philips Lands Phones
Callers cannot hear me
Posted by Anonymous on
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Posted on Jan 02, 2017
I had the same problem with two of these handsets. I am not certain of the cause, but based on the fix, I believe water got into the microphone holes and perhaps mixed with a water soluble glue that stuck the felt cover to the microphone. I fixed the problem by removing the battery, opening up the phone (slide the battery cover off and removed the 4 screws) and snapped open the plastic encasement. Then I remove the two screws toward the top (toward antenna) of the circuit board. This gave me access to the microphone which is on the underside of the circuit board (very bottom of the phone, below and on the opposite side of the plastic jumper for the battery) which had a thin black felt cover covered in a sticky residue that was covering the microphone diaphragm. I removed the felt and then used a cotton swab with rubbing alcohol to remove the residue from the diaphgragm. I used compressed dry air to remove any dust from the diaphgram. With the 2 screws, I secured the circuit board back in, snapped the plastic case back together. Then I finished off with putting 4 screws in the case and putting the battery in. Now other parties can hear me just like they used to when the phone was working.
Posted on Jan 19, 2007
Two things to look at:
First, check the base station isn't too close to some interfering item of electronic equipment - try moving it to see if the problem diminishes.
Second, unplug the cordless phone and put a traditional corded phone in instead (if you don't have one lying around, it would be a wise investment to get one, otherwise you'll be without a phone service if your power goes out). If the buzz is still there, the problem lies with your line rather than with the phone (and that's the TelCo's problem, not yours).
Posted on Nov 28, 2008
We just had the same problem with our AT&T 2462 hand sets. They simultaneously stopped transmitting, and though we could hear the caller, no one could hear us on the other end of the line. We unplugged the base from the power source, took the batteries out of the hand sets, waited 20 seconds, then plugged everything back in and they worked just fine. Hope this helps.
Posted on Jul 16, 2009
Look to see if the Mute button (or Hold button) has been pressed. If so, press the Mute (or Hold) button again to turn it off. With Mute ON, you can hear what your caller is saying, but they can't hear you.
Posted on Jan 24, 2011
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