I have an Arris Touchstone Telephony Modem....I just got a Linksys Wireless-G Broadband Router with 4 port switch model WRT54G...No matter what I do I can't get my computer to recognise the router and if the eithernet cord from the modem isn't plugged into my computer I can't get internet (trust me I have tried all everything I can think of.) I have tried connecting the cable and telephone line that are required to the modem..Then takeing the ethernet cord connecting it from the modem to the router and then takeing the usb cord and connecting it to the modem then to my computer....I tried the usb cord from modem to my computer and ethernet cord from my computer to router and still nothing...I am frustrated...Any help?! I would appreciate anything!
Shut down your computer, unplug the cable modem and the switch. Connect all three - computer to switch, switch to modem. Make sure that the ethernet cable between the router and the modem is in the router uplink port and that the computer is plugged into one of the four ports that look alike. Wait 30 seconds - plug in the modem. Wait another 30 seconds, plug in the router, wait another 30 seconds and boot the computer.
Open a browser and see if you have internet access. If you still don't, then try to check the browser by typing 192.168.1.1 into the address bar of the browser. That should give you the browser sign in screen. The Linksys default is to leave the user name blank and type admin for the password. That should give you access to the router so you can check the settings.
If this doesn't work, document carefully what happens and post again with your results and we'll try to go from there.
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