Question about Acer Aspire One D270-1865

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Hdd frozen password

BIOS is telling me that the HDD password is frozen. How do I fix this?

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If you never put a password on the BIOS then the problem is in the hard disk. Virus infection?
If you know how to run a Live CD with some of the Linux OS e.g Ubuntu, Mint, and the computer works and you see no message then the problem is in the hard disk.
You might need to remove the hard disk to try the live CD.
If you still get the BIOS message and you didn't put a password then you have a corrupted BIOS. You can try to flash the BIOS (risky it might kill the pc) but you might solve the problem.

Posted on Jun 07, 2014

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Posted on Jan 02, 2017

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Does it makes any kind of sound when you boot? Is the HDD frozen or is it password protected? If it makes a clicking sound when you boot the computer then the HDD pointer inside the HDD is stuck.
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As for the hard drive frozen password that should be in the bios on the hard drive that you set it for so it should remember it

if not you may have to contact toshiba and they should have a back door password that they can produce once you give them the asset tag ( serial number of the laptop ) and once you enter that it should resolve the hard drive frozen issue.

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Remove your hard drive.Reboot computer.
While its rebooting press F2 to enter the BIOS
Press Alt-F to restore BIOS defaults
Replace the hard drive

Sometimes your computer vendor ( Dell, HP. etc)
maybe able to reset HDD pwd depending on model

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