Question about Office Depot Ativa DQ60M Shredder
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Posted on Jan 02, 2017
SOURCE: Ativa SPL 1506X not working
I had the same "click" noise when trying to shred. I had a Staples replacement guarantee (extended warranty) so I called them up and described the issue. They are sending me a gift card for the purchase amount. Seeing as they did not want the original unit back I decided to take it apart to see if I could find the problem. I did not find an issue with the gear as the other user stated but I did notice a burn mark on the circuit board just under the relay (which could make a click noise) I removed and inspected the relay (desoldered), but I could not see anything wrong with it so I re-soldered it back onto the board and re-soldered (re-flowed) all of the other connections just in case there was a cracked joint. Upon testing the shredder still has the same "click" sound. My guess is there is a faulty device on the circuit board such as a resistor or relay. To sum it up, to repair this particular issue you will be unable to implement a "simple" fix and it would realistically require either a new circuit board or a whole new shredder.
Posted on Jun 22, 2008
SOURCE: Staples SPL-1506X Shredder Issue
I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.
Posted on Aug 09, 2008
SOURCE: Staples SPL-1506X
Well, despite the manufacters warning label I choose to take the shredder apart and found that one of the plastic gears was broken. Hence the motor runs, but the blades do not turn. The thing I didn't understand, the there are metal gears and plasic gears...I can only imagine that the plastic gears at one point or another are going to give. I would suggest not to void the manufacters warrenty, take the shredder back, and get one that is built a little stronger. Hope that helps.
Posted on Aug 12, 2008
SOURCE: The blades are stuck in reverse
I have a Fellows paper Shredder. When I turn the switch on the motor hums loud and rotates very slow. If I push the reverse button it continues to hum but rotates in the reverse direction. I checked the capacitor and it measures 26 micro farads. The spec is 25 so I think that is good. I have 11 ohms across the capacitor leads and I have 5.5 ohms across each capacitor lead and the hot so I think the windings are good. I don't see any obvious issues on the circuit board.
Posted on Jan 01, 2010
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