After installing some software it required a restart When restart was initiated it asked for password and failed to recognize what I remember as the password. The laptop is unuseable in its present state.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Needed - Model number, and description of exactly what you mean by 'unlocking' - that is, what screen you are on that you are trying to get past. Dell laptops can be 'locked' at many levels, depending on the model and vintage of the machine. I have one Dell that has passwords on the Bios, on the initial bootup screen, on a followup screen to the initial bootup screen for a hard disk lock, and then of course the Operating System. You could also have encryption software installed that would be another place to 'lock' the laptop. Each of these different screens could require a different answer to your question. Without any information in your inquiry, there is no way to respond adequately.
Possible causes: 1.The file system is damaged and cannot be mounted. 2.You use a
standard 40-wire connector cable to connect the UDMA drive to the
controller instead of the required 80-wire, 40-pin cable. 3.The basic input/output system (BIOS) settings are configured to force the faster UDMA modes.
Solutions: If it be the connector cable problem then replace the 40-wire cable with an 80-wire UDMA cable. If
it's a BIOS settings problem then load the 'Fail-Safe' default
settings, and then reactivate the most frequently used options such as
If it's a damaged file system case then:- 1.Insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
2.When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3.If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console.
4.When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
5.At the command prompt, type chkdsk /r , and then press ENTER.
6.At the command prompt, type exit , and then press ENTER to restart your computer.
This takes a bit longer, but the system should boot back into Windows.
It says it is password protected... U need to unlock the HDD from the computer which was installed initially... U need to unlock the drive with the help of the password that is used in the software supplied along with it....
If you have the installation or restore CD insert that in the CD drive and restart the computer. That should stop the problem. For some reason Vista systems like to default to asking for an Administrator password when you enter the recovery for systems. This is not normally the same password you use everyday. It is a password you typed in when you installed the system to begin with. The problem is most people have the store they buy the PC at do the initial install so they don't know what it is. You can try contacting the store that did this install or Acer to see if they have an idea of what it is. It maybe a combination of initials or your last name depending on what the store policy is.
Try restarting into safe mode and using another computer (if one is available) to download Display Drivers for your laptop. These drivers should be available from the HP website free of charge. Copy these drivers to the CD or floppy (depending on which your laptop uses) and if you could boot up in safe mode, install the new drivers and restart the computer. To restart your computer in safe mode, the computer should say a F key (F1-F12) to press during the post to enter safe mode, or you could hold the power button down while windows is first booting to interrupt the boot, and the next time you power on the computer it should ask you if you want to start up in safe mode 'because Windows could not start normally'. If this does not work please respond again! Thank you.
theres a couple of options.
1:) you could try using an external USB keyboard.
2:) you could try inserting a system restore CD, into the CD/DVD drive. when prompted use the repair console, or roll-back to a previous installation.
3:) obtain a replacement hard-drive, setup windows. to get the system up and running, then connect your original hard-drive, via an external adaptor. and copy any required files. From external to new drive. Finally. If you can access the laptops CMOS Battery. remove it, and clear the settings to thier default Values.
From my experience at working for a projector manufacturer who also dealed with software there is a few things you can do:
1) Open the CD to view the files in there. Contact the manufacturer to make sure all the files are listed on the software that was supplied or that its not corrupted. If that fails..
2) Ask for them to send you another one if its still not working. It shouldnt cost you anything if its under the manufacturers warranty. After all, how else are you going to use this?
3) Make sure you are following the prompts. If all else fails, restart your computer to make sure that isnt what needs to be done before it works properly. Most software does require your system to be restarted in order to take affect...
3) If that STILL doesnt do it...then verify with the manufacturer their system requirements. Make sure your computer programs are compatible with their software install. If not, they might have an online option for your or a few other options you can do in order to install it.
Good luck with your problems. I hope my experience helps you out. Have a wonderful day and keep me posted!