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Brother printer tn-210 "poor line connection/out of memory" when faxing. What does this mean

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

dahaka
  • 347 Answers

SOURCE: OUT OF MEMORY

Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

If this dosent work, let us know and we will find other solutions,
Dahaka

Posted on Jul 22, 2008

  • 1 Answer

SOURCE: OUT OF MEMORY

Brother Tech-Support told me to leave it unplugged over-night. I unplugged mine ant 12:00 pm and plugged it in at 9:00 am the next day and it still didn't work, maybe you have to leave it unplugged longer, try 24hrs.

Posted on Nov 11, 2008

alphacheese
  • 68 Answers

SOURCE: BROTHER MFC-210 PRINTING IN BLACK INK POOR QUALITY

Try cleaning the black printer heads several times in a row, at least 5 times then print a black document with best quality setting.
Press the ink button, then down to select select cleaning and then press menu/set and menu/set again to select black.

Posted on Jan 08, 2010

JEFerrer
  • 87 Answers

SOURCE: my brother mfc-490cw I can't send or recieve faxes.

According to the User's Manual for the Brother MFC-490CW:

  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

Posted on May 05, 2010

nonontech
  • 4737 Answers

SOURCE: NG: Poor Line Condition / Out Of Memory

This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:

  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.


If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

Posted on Aug 15, 2010

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1 Answer

Brother MFC-J5910DW printer wont fax


That message usually means you are not connected to a "live" phone line. Make sure the line is "hot" -has dial tone. Be sure that you have the line plugged into the correct opening marked "input", not the one that you plug a phone into.
Good luck!

Feb 28, 2013 | Brother MFC-J5910DW Color Inkjet...

1 Answer

OUT OF MEMORY


Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

If this dosent work, let us know and we will find other solutions,
Dahaka

Jul 22, 2008 | Brother MultiFunction Center MFC-440CN...

1 Answer

I am trying to fax and it says "poor line condition/out of memory" please help on what to do


> poor line condition

Disconnect it from the telephone wall-jack.
Connect a telephone-handset to that wall-jack.
Make a call to the FAX-number that you are trying to reach.
Listen. Do you hear "noise" or "static", due to terrible telephone-wires,
either from your location to your nearest telephone-exchange,
or from the target telephone to their nearest telephone-exchange.

> out of memory

Use the control-panel on the printer to delete "old" sent/received FAX documents, to clear-out some memory.

Apr 14, 2011 | Brother MFC-8460N All-In-One Printer

1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

Can't fax multible pages


Your fax machine reads multiple pages into memory before sending the job, this is the pool memory. Two things can cause this error.

  1. Corrupted memory, which keeps the job from transmitting because the data stored is scrambled and lost prior to transmission.
  2. Line static, which makes the connection so unstable and slow that the fax can't get enough pages out of the queue fast enough to make room for the next pages entering the buffer.
If you checked the line and it tested good (not just listening for a dial tone), then it is probably a memory issue.

May 06, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

My brother mfc-490cw I can't send or recieve faxes.


According to the User's Manual for the Brother MFC-490CW:
  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

May 05, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

NG: Poor Line Condition / Out Of Memory


This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.


If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

May 05, 2010 | Brother MFC-8860DN Printer

1 Answer

Our MFC 7840 printer when faxing keeps saying


Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault.
May I suggest you try the fax on the mainline first before assuming the unit is at fault.

Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.

If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.

please rwte my help++++Thanks for using FIXYA

Nov 24, 2009 | Brother MFC 7840W Printer

1 Answer

MFC-440CN PRINTER fax error


Plug a phone into the line and listen for static. Too many phones on the line, bad lines,etc, can cause a poor line condition. Try the unit directly into the phone line, no answer machine or anything else on the line. Maybe the memory thing is it has a lot of faxes that it hasn't been able to send.

Apr 29, 2009 | Brother MultiFunction Center MFC-440CN...

4 Answers

OUT OF MEMORY


Just because you can hear fine when you call the same number and talk to the person there, does not mean a fax machine won't sense noise on the line. A fax machine is much more sensitive, and cannot have a lot of noise or it will not be able to render the image at the other end correctly. So have your phone company and the recipient's phone company check the lines for problems.

There is also the chance that the two fax machines cannot get along. We have clients that we cannot use our fax machine for, because it always generates a similar error to yours. If we go to the other side of our building and use a separate fax machine on a different line, it goes through just fine.


The other half of the error is out of memory. If you have not tried these ideas, try them also: To gain extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a Delayed Fax or Polling Job. In general, shutting the unit off will purge most everything out of memory.



Nov 05, 2007 | Brother MFC 420CN All-In-One InkJet...

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