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Networked canon mx printer goes offline - Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

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Posted on Jan 02, 2017

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allanhunt
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SOURCE: printer is offline

check printer server

Posted on Apr 04, 2010

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  • 1 Answer

SOURCE: I have and Canon iR3570 and when SNMP is disabled

It's possible that the SNMP Status Enabled box is checked on the print server (Printer/Properties/Ports/Port Settings). When you disabled SNMP or changed the community name on the printer, the server was no longer getting status updates and so flagged it as offline. Make sure the community names match.

Posted on Aug 31, 2010

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Make sure that it's powered on. If it is, then it sounds like it's not on your network. Run the setup program and enter your wifi network information into it, so that it gets on your network. If you've already done that, try power cycling the printer. I have to do that with my HP wifi printer every once in a while. When it goes to sleep it drops the connection.

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I have the canon pixma mx 340 getting ready to print and it says offline...i can't get it to go online HELP!!!


I was assuming you are using a windows xp operating system. Here is what you need to do.

Click on Start
Select Printers and Faxes
See if the printer's icon is blurred or clear. If its blurred then, some of the reasons are usb cable not properly fix to both the printer and the usb slot of your computer / printer was set to use as offline / printer is turn off or has no power.

If the printer's icon is blurred, double click it.
A small window will appear, Press the Printer menu and scroll down to "Use Printer Offline"
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Close the window and see if the image of the printer's icon become clear.

Good Luck!
Please do rate my answer.
Thanks

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I have and Canon iR3570 and when SNMP is disabled the printer goes offline and network printing ends. Enable SNMP and change the default community to something more secure and printer goes offline and...


It's possible that the SNMP Status Enabled box is checked on the print server (Printer/Properties/Ports/Port Settings). When you disabled SNMP or changed the community name on the printer, the server was no longer getting status updates and so flagged it as offline. Make sure the community names match.

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1 Answer

Computer says Orinter is Offline but is connected. Has the Fax button highlighted. Only have Copy, Fax, Scan, Memory Card to select from, which one should be highlighted for printing from connected PC


In order to print from PC you should choose COPY function. To check the connection between PC and your printer perform these steps:
  • Right click on printer driver name (Canon PIXMA MX 850 in this case)
  • Choose Properties
  • Click on Maintenance tab
  • Click View Printer Status: the status should ONLINE in order to print or scan
If still Offline,please recheck USB cable,reinstal it,or compare with another cable.

Source: Inkjet Forum

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False "printer is offline" message


Try to cheeck the port from ur printer to ur cp is been connected.

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