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2c69 failed to connect to smtp server

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Scan not going through . Log gives 2C69 message. What does it mean?


Failed to connect to SMTP server. Make sure that the SMTP server is correctly working, or the SMTP server address has been set correctly

Dec 08, 2014 | Toshiba Estudio 2330c Copier

1 Answer

Unable to send e-mails using windows mail


The connection to the server has failed. Account '<account name>', Server: '<SMTP server name>', Protocol: SMTP, Port: 25, Secure (SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E

To resolve this behavior, change the SMTP server for your e-mail account to use the MSN SMTP server. To do this:
1.In Outlook Express, click Accounts on the Tools menu.
2.Click the Mail tab, select the account that you want to change, and then click the Properties button.
3.Click the Servers tab.
4.Under Server Information, delete the entry that is in the Outgoing mail (SMTP) box, and then type smtp.email.msn.com.
5.Under Outgoing Mail Server, click to select the My server requires authentication check box, and then click the Settings button.
6.Under Logon Information, click Log on using.
7.In the Account name box, type you MSN Member ID (everything before the at sign (@) of you MSN e-mail address).
8.In the Password box, type your MSN account password
9.Click to select the Log on using Secure PasswordAuthentication check box.
10.Click OK to close the Outgoing Mail Server dialog box.
11.Click OK to close the <Mail Account> Properties dialog box.
12.Click Close.

Mar 05, 2014 | Medion Computers & Internet

1 Answer

Toshiba mfp error 2c69


Make sure the SMTP server is operating properly or address of the SMTP server is set correctly.

Mar 06, 2012 | Toshiba e-STUDIO280 All-In-One Laser...

3 Answers

We have a toshiba estudio 2330c and we are getting an error message of 2c69-Failed to connect to SMTP server. What happened and how do we fix it??


Provided that you have checked all the SMTP client setting on the control panel (webpage) of the printer, the problem may well be with your internet provider or SMTP host if they have changed their setup. Getting SMTP service to work is more and more difficult due to security restrictions placed by ISPs due to their liability with regards to spamming. The machine will have an email address associated with it and that address needs to be authorised by the ISP or SMTP provider. If this feature was working and then stopped, I would first contact your ISP and put it to them, they may have to authorise the address to send email from. I have found that using a third party SMTP service (i.e. authsmtp.com ) worked better than the usual route.

Apr 21, 2011 | Toshiba e-STUDIO280 All-In-One Laser...

1 Answer

WorkCenter M118 it stop sending scan over email. Insted of sending it print the NDR with error E11202


Solution : Make Sure the SMTP (Mail) Server is an Open Relay Server or Uses POP-Before-SMTP Authentication The mail server being used must be an Open Relay server or use POP before SMTP authentication. If the mail server being used requires SMTP authentication, the scan to e-mail process will fail. The WorkCentre is unable to access the mail server when SMTP authentication is required. Contact your Internet Service Provider (ISP) or System Administrator for additional information.
NOTE: The WorkCentre was designed to send e-mail through internal corporate mail servers. In most cases, if using your Internet Service Provider (ISP) mail server, the scan to e-mail process will fail because most ISP mail servers require SMTP authentication to send mail. Contact your ISP for additional information.

Feb 24, 2011 | Xerox WorkCentre M118 Black and White...

1 Answer

Your-Freedom - OpenVPN - SMTP server with SSL


Unfortunately XP is no longer supported.

Feb 27, 2017 | Computers & Internet

1 Answer

We just got an MX-2300N and are trying to set it


I had the same issue the other day when installing one of these machines.
I find it alot easier to enter the details into the machine from it's web interface if you aren't already.. (Simply open your web browser and navigate to your copiers IP address).

If you ping the domain name of your mail smtp server and just get the servers i.p address and enter into the smtp box it should work. The particular one i used didnt need authentication either, give it a whirl and see how it goes.

Jul 15, 2009 | Sharp MX-2300N Color Copier

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