Question about Brother MFC-J5910DW Professional Series Inkjet All-in-One

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How to enter maintainance mode in mfc-j5910dw

The black and yellow color are partially missing, it just started when the paper jammed,when cleaned it goes well, but a few printting it goes back again, i want to use purged operation, but i cant enter in maintainace mode coz, it uses a touch screen. pls. help.

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  • Brother Master
  • 783 Answers

HI Nicholas,
Please turn off printer and unplug power cord...now check the papaer feed tray, roller assembly area if accessible and the area where the carriage moves to and fro for any bits of paper r paoer clips..also blow some air to ensure if there is anything stuck it comes out.also you may open below link that has illustrated steps for the areas you need to check for stuck paper Paper Jam Brother OR
In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On : Brother Printer Support

Posted on Feb 17, 2014

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Posted on Jan 02, 2017

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matt800
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SOURCE: brother mfc printer will not print black ink

Sounds as if the black portion of the printhead has dried or become blocked. I would advise running cleaning cycles from your printer software or the printer itself (should be tucked away in maintenance/ink management).

If this fails to help then unfortunately it is likely to be a mechanical problem with the printer itself. In which case I would recommend getting in touch with Brother themselves for repair/replacement.

Posted on Nov 07, 2012

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Paper jam at the rear of my Brother 5910DW printer The paper doesn't go through the roller at the back.


Don't fill the paper all the way to the top. Just load half the tray and try it. Also make sure the top tray for faxing is clear of any paper.

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Enter maintenance mode - Press menu & *2864 in this manner
Wait for the machine to display "IIIIIIMAINTENANCEIIIIII " on the LCD. Press 74, follow by 0003 (Germany), press MONO START, wait for IIIIIImaintenanceIIIIII on display. Press 99 to exit.

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Maintenance mode in brother mfc 5910 dw


Robbin, your anwer is wrong, those kind of codes are usually not provided in the owners manual. I had a bad inyector obstruction problem on another Brother and the support provided me a maintenance code to access a hidden menu with "heavy" cleaning options that don't appear in the manual.

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I have a problem with print quality of my Brother printer mFC-6490CW, I have run the ink management utility, the black, yellow and magenta printed to about 95% just one dotted line missing on the black,...


Well, this is a common problem with people who purchase Brother printers, but do not always use Brother Ink Cartridges. Brother has a cleaning agent in the print cartridge and the compatibles do not.

"If you have a lack of one (or more) color do the following:

Make sure all carts are full, placed well and are secured. Insert a new ORIGINAL BROTHER CART for the one that shows no color.

Press menu then start bk-copy then four times arrow up quick after another. machine will switch into maintenance mode and all lights will flash. Press 7 then 6 then 4 then start bk-copy. machine will initialize the carts and refresh ink within tubes and print head. After that it does some power cleaning. When finished press 7 then 6 then 3 then start bk-copy. machine will run a power purge. when finished press 9 then 9 to leave the maintenance mode. do run a quality test print.

This should clean the lines out and clear up your issue.

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I keep getting the Unable to clean message, even after cleaning manually. Is my printer about to go to printer heaven?


Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

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1 Answer

Toubleshooting and routine maintainance is what comes oout on myscreen


Found this on the web. Click on link below to print the entire manual out to keep. Below are steps to do cleaning. If you find this helpful pls rate me. Thanks and Good Luck.

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

How to improve print quality Cleaning the print head
To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.
Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
Caution
Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
1 Press Ink.
2 Press or to select Cleaning.
Press Menu/Set.
3 Press or to select Black, Color or All.
Press Menu/Set.
The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
Checking the print quality
If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
1 Press Ink.
2 Press or to select Test Print.
Press Menu/Set.
3 Press or to select Print Quality.
Press Menu/Set.
4 Press Color Start.
The MFC begins printing the Print Quality Check Sheet.
5 Check the sheet to see if the quality is OK by following these steps:
Color block quality check
The LCD shows:
6 Check the quality of the four color blocks on the sheet.
7 If all lines are clear and visible, press 1 (Yes), and go to Step 10.
OR
If you can see missing short lines as shown below, press 2 (No).
The LCD will ask you if the print quality is OK for black and three colors.
OK Poor
Is Quality OK?
1.Yes 2.No
Black OK?
1.Yes 2.N
8 Press 2 (No) for Black or three colors
with a problem.
The LCD shows:
Press 1 (Yes). The MFC will start cleaning the print head.
9 After cleaning is finished, press Color Start. The MFC will start
printing the Print Quality Check Sheet again and then return to
step 5.
10 Press Stop/Exit.

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1 Answer

Have a brother DCP- 115C and had a paper jam, I removed the paper from the printer cleared the jam and now printer is telling me Unable to clean see Trouble shooting and routine maintenance in users...


The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:
1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.
2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0
3. press up arrow key several times to get to the Purge item
4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter
5. press Stop/Exit key to go to root of maintenance mode
6. enter 9,9 to exit maintenance mode
(for printers with numeric keypad):
Resetting purge counter on: MFC-620CN / MFC-420CN / MFC-410CN / MFC-210C and FAX-2440C:
1. Enter machine maintenance mode (on MFC-210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode.
2. Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).
3. Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4. Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5. Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6. Press the 9 key twice to return to the standby state.

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4 Answers

Brother MFC-440CN won't print color


Did you use generic carts?

Do use only original brother ink carts!
Only these have special cleaning fluids mingled with the ink.

There are several advantages, too:


You can run a special cleaning mode (DO insert original carts at first!!!)

Press menue then start bk copy then fourtimes arrow-up.
machine should switch to maintenance mode (buttons will flash).
press 7 then 6 then 4 then start bk copy. machine will refresh ink within the tubes and the print head and run a special cleaning routine. when finished press 7 then 6 then 3 then start bk copy to run a power cleaning. leave the maintenance mode by pressing 9 then 9.

The machine should print without proböems. If there is a poor quality left, the printhead is affected by bad ink and cant be fixed anymore.

Jan 24, 2008 | Brother MultiFunction Center MFC-440CN...

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