Question about Brother MFC-J5910DW Professional Series Inkjet All-in-One
The black and yellow color are partially missing, it just started when the paper jammed,when cleaned it goes well, but a few printting it goes back again, i want to use purged operation, but i cant enter in maintainace mode coz, it uses a touch screen. pls. help.
Please turn off printer and unplug power cord...now check the papaer feed tray, roller assembly area if accessible and the area where the carriage moves to and fro for any bits of paper r paoer clips..also blow some air to ensure if there is anything stuck it comes out.also you may open below link that has illustrated steps for the areas you need to check for stuck paper Paper Jam Brother OR
In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On : Brother Printer Support
Posted on Feb 17, 2014
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Posted on Jan 02, 2017
Sounds as if the black portion of the printhead has dried or become blocked. I would advise running cleaning cycles from your printer software or the printer itself (should be tucked away in maintenance/ink management).
If this fails to help then unfortunately it is likely to be a mechanical problem with the printer itself. In which case I would recommend getting in touch with Brother themselves for repair/replacement.
Posted on Nov 07, 2012
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