Question about Brother Office Equipment & Supplies
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Posted on Jan 02, 2017
Hi Sisale, you can find a list of error codes in the basic user manual for your printer. You can find the manual for your printer here http://support.brother.com/g/b/manuallist.aspx?c=as_ot&lang=en&prod=dcpj100_all&flang=English&type3=440&type2=5 on page 40 of the manual all the "unable" codes are listed. The solution for all of them is to open the scanner and make sure nothing is stuck in it (I would also open all the trays too) close everything again and see if the error goes away. If not, Try unplugging the power cord and leaving it unplugged for several minutes before plugging it back in. Those would be the best places to start, and hopefully that will do it for you.
Posted on Oct 21, 2017
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