Question about Wacom Cintiq 21UX (CINTIQ21UXNR)

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I have come to use my Cintiq 21 ux on a win7 x64 system with a twin firepro V5800 graphics card. My Mac 21" screen is fine but the Cintiq goes green when not receiving a signal and the green shows like glitter in highlighted areas on coloured images. I have tried updating the driverrs to no avail.It was fine on my old card but is now running on a DVI output not VGA and I cannot help but think this is the problem.

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I'd agree with you on this. VGA and DVI are completely different decoding circuits with different parametrics needed for input. It could be a bad adapter, and I'd certainly check the video card with another monitor; but finding that not to be the issue... what I said earlier is probably the circumstance. I have often gotten used monitors where the VGA was shot; but, DVI worked, go figure.
If you're using a DVI to VGA adapter, I'd try another, they're usually pretty cheap. If instead you're using a DVI to DVI on the monitor, I'd try an adapter just to see if it's the DVI input of the monitor that's failing.

Posted on Jul 03, 2017

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Posted on Jan 02, 2017

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SOURCE: I have a Sony vaio computer for my system I

use a dvi - hdmi convert cable and connect via the dvi-d cable on the cintiq instead of the analogue. should have been your first move as it is alot cheaper than an external vga card

Posted on Jul 15, 2011

sgdemondog
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SOURCE: wacom cintiq tablet video isnt working

If you have Windows Xp, try right-clicking on your screen, click 'Propetries', then click the "Settings" Tab, then there will be a picture of two screens - one has a number 1 on it, and the other has number 2. Click on number 2 and raise the "color quality" from Lowest (8 bit) to Highest (32 bit). Also, take the "Screen resolution" up to about less than half way. Then click "Apply". You will get a prompt asking if you really want to do this, so just hit yes. Your screen should turn on immediately after that.

Ps. After you do this, hit "Identify". There should be a giant number 1 on your computer, and a giant number 2 on your tablet.

Posted on Jul 26, 2012

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I have come to use my Cintiq 21 ux on a win7 x64 system with a twin firepro V5800 graphics card. My Mac 21" screen is fine but the Cintiq goes green when not receiving a signal and the green shows like...


The output from the graphics card may not be compatible with the screen. I would try to verify that first. Next look for any bad connections. Distortion to that degree in many cases is cased by a bad cable, connector, or just not being plugged in correctly.

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