Question about Canon PIXMA Office Equipment & Supplies

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Scanner not working

Hi I have a canon Pixma MP490 printer and all of a sudden the scanner is not working. When I press ok to scan it will not proceed to scan

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  • Canon Master
  • 783 Answers

Hi loui,
i suggest you Go Visit Canon Scanner Video & fix Your Problem.


OR
In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On : Canon Printer Support

Posted on Feb 11, 2014

4 Suggested Answers

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Posted on Jan 02, 2017

  • 155 Answers

SOURCE: Canon - Pixma MP150 printer/scanner won't scan in color.

hi,
u've to install all third party drivers related ur printer that u've got on time of purches.

Posted on Sep 18, 2009

  • 196 Answers

SOURCE: scanner will not work

make sure u uninstall the software for the printer then reinstall the software if this does not work ur printer may not be compatible with the windows operating system u are using check ur manual or instuctions that came with ur printer to see if it is compatible with ur type of windows.

Posted on Jul 27, 2010

e-Guru
  • 3917 Answers

SOURCE: my canon pixma mp490 stalls

Hi

First go to device manager then uninstall all usb drivers.
Right click on my computer then click on property then hardware ->device manager.
Then you can see all driver lists first uninstall all usb drivers 1 by 1.
Then also uninstall scanner driver from there.
Then again reinstall scanner driver.
Then restart computer then check.
Make sure usb cable and usb ports works fine. Try usb cable in another ports.

Please check this link to download the driver but before that select your operating system and download driver.
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp490#ServiceAndSupport

Please get back to us if you have further query or else please accept the solution.
Thanks for contacting fixya.com

Posted on Sep 13, 2011

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1 Answer

I don't know what software i need for my Canon Pixma Mp160 printer with scanner. The printer works but when i press SCAN nothing happens; i was told i needed software. Are they free? Where can i find it?


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Hi I found one solution through Google. See if it works.


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I downloaded the newest OSX scanner driver from Canon:
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I have a Canon All-In-One PIXMA MP490 series. How do I scan from printer to CompaQ computor with Windows XP? Diane Luna


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Regards.

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1 Answer

I have a Canon MX310 printer/fax/scanner and suddenly the scanner is not working. I am pushing the scan button and the icon is not appearing on my desktop at the bottom of my screen. Any thoughts?


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But you can still use the scanner from your computer and not on the scan button of your printer.
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Good luck.

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75aba9d.jpg3f22050.jpg

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75aba9d.jpg3f22050.jpg

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75aba9d.jpg3f22050.jpg

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75aba9d.jpg3f22050.jpg

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