Sta Rite Sr400na Max E Therm Pool & Spa Heater Dual Electronic Ignition Lo Nox 400,000 Btu Natural Gas Logo
Posted on Jun 08, 2009
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Sta-rite gas heater will not go on.

I have the same problem. Heater power goes on and it reads temp 126. I can adjust setting up or down. There is no service lights on, it just will not start.

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  • Posted on Dec 07, 2009
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If you have your book on this you can look for your thermistor or temp sensor. On your unit this is a piece that screws into the water header and has two wires coming from it. I beleve that the wires unplug from the unit but you may have to follow them back to the board. Make sure that all your power is off when you do this as it will open the system up and if it comes on everything will get wet. The temp sensor is just reading to high and the heater won't call for heat. Once this is replaced this should solv your problem. Good luck.

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  • Posted on Oct 24, 2009
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Part of the ignition system is bad. It is probably the ignitor, if you change it shut main gas supply to unit. Also, shut the power to the heater and turn it back on after repair

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Sta rite pool heater

Good SHOT! That's likely to be the problem - that or a poor connection.
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The heater won't start. The temp reading is 126 F all the time. The thermistor resistance changes with temp change. No diagnostic lights are on. Does it need a control board or is there another test?

Mine is doing the same. StaRite/Pentair tech support says the thermister needs to be replaced. I have one on order and will update on my status when I get the part replaced.
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Water Temprature read 126 on heater and will not fire. Pool temp @ 72 degrees. Heater set for spa @ 101 degrees. SR400NA Sta-Rite Heater

This is a problem with your thermister (heat sensor) You will find this on the left side of the water manifold about half way down. I'm not sure but I think it is a small tube that slides into the manifold and if you follow the wires back to the board it just plugs in. The part is reasonable priced for a heater part and very easy to install. Good luck.
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That is not a code. Look under the cover on the circuit board for red light.
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I am not sure if you have resolved this issue, or not, but just in case. Yes, the problem is the Thermistor. This is a sensor that "reads" the incoming water temp. It is really easy to replace as well.
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The 126 is not an error code, but it maybe the temp of the water that the heater is reading. If the heater thinks the water is 126 degrees, it will not start at all.

If the heater is reading the wrong water temp, the problem is the Thermister, which is the sensor that is suppose to read the water temp. You will need to replace this sensor in order to correct the problem with the heater. It is really easy to do!

If you have a manual for the heater, if you go to the Replacement Parts Listing for the Electrical System, page 53 in the online version, the Thermistor is Item #9. It goes into the left side of the manifold in the to place, between the first two manifold bolts.
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This is a bad thermister or heat sensor. It mounts in your water manifold and if it goes bad no error will show. The bad sensor is telling the heater that the water is to hot and it wont let the heater fire. This is a farley inexpensive part and easy to change out. With a new one it should read the proper temp and call for heat then fire the heater. Good luck.
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Sta Rite Sr333na Max E Therm Pool & Spa Heater gauge stuck?

Anytime the heater is reading the water temp to be above what it actually is, especially 126, the problem is the Thermistor, or Temp Sensor, for the heater. This is a very easy part to replace. The Thermistor is located on the manifold, on the left side, between the top two bolts.

Sorry this is a late response! Hope that it helps!
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