Question about Xerox ColorQube 8900X
We have quite a few ColorQube 8900s in the field and many of our end users are confused by the alert that shows "Tray 1 is empty. User intervention is required to add paper to the tray. Print service can continue if the correct paper is available in other paper trays." I realize that the last line says it all but in the interest of simplicity, I was hoping to disable the alert all together. Is there a way to disable the tray 1 paper alert through settings or through physical manipulation? My thought was that you could disable the "tray 1 sensor" -- that which tells the printer that tray 1 exists -- and it would no longer alert the user. Is anyone familiar with either fix for this?
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Posted on Jan 02, 2017
From the start menue to printers and faxes go to your printer right click and select properties label the 4 drawers as to paper type and select continue, or auto continue to off.
-Carl, please let me know if this helps.
Posted on Jun 26, 2009
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