Question about Dyson DC25 All Floors Bagless Upright Vacuum

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I want to disassemble a dyson dc20 cord retractor to replace cable

Cable severed at point of entry on retractor. How do you dismantle the retractor unit to replace cable?

Posted by Anonymous on


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Posted on Jan 02, 2017

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SOURCE: my dyson dc 05 cable retractor will not retract cable

Sounds like your cable reel mechanism is broken. Go to <a href="">this link</a> to see a step-by-step guide for replacing the reel. You will need to order it from a spares provider. Google is your friend. Prices around £23.

Posted on Sep 13, 2009

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SOURCE: Dyson Animal clogged

you just grab it and throw it away

Posted on Feb 12, 2011

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Official advice and support for Dyson technology

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    SOURCE: Hi, my puppy ate the

    Hi there,

    Sorry to hear your DC23's power cord has become damaged. You won't need to replace the entire cleaner - please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can assist you.

    Kind regards,

    Dyson Customer Service

    Posted on Jun 23, 2011

    • 1 Answer

    SOURCE: Dyson dc11 replacing motor


    1. Remove dirt cylinders as normal
    2. Using large flat screwdriver, remove airway splitter and hose

    3. Undo 6 Torx screws from top and one at the back under tool holder

    (Note that 2 front screws are shorter)
    4. Make sure the screws are completely withdrawn

    5. From the back, withdraw tool holder section

    6. Unhook and withdraw hose holder section

    7. Place large flat screwdriver behind the wheels and forcefully snap them off

    8. Remove 2 more screws under each wheel

    9. Cover now lifts off

    10. Motor pod is now visible. Remove its 4 screws and lift its lid

    11. Motor can now be lifted out. Disconnect its 2 wires

    12. Remove the rubber base and transfer to the new motor

    13. Connect wires, Red to Brown (Live) and Black to Blue (Neutral)

    14. Make sure motor is correctly fits on its alignment studs in the pod and replace its cover and 4 screws

    15. Replace top cover of machine, and the 4 screws under the wheels, but no other screws yet

    16. Turn machine on its side and hammer each wheel back on - take care that no fingers are under wheels while doing this

    17. Stretch and snap hose holder back into position

    18. Slide tool holder forward into position

    19. Replace the 6 screws into top section, and one into tool holder section

    20. Replace filters, airway splitter and dirt cylinders, and the job is complete :D

    Posted on Oct 21, 2012

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    My dyson dc 05 cable retractor will not retract cable

    Sounds like your cable reel mechanism is broken. Go to <a href="">this link</a> to see a step-by-step guide for replacing the reel. You will need to order it from a spares provider. Google is your friend. Prices around £23.

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