Question about HP Computers & Internet
Im using a Sony Vaio touchscreen laptop. Ive cleared all print history and reset the printer many times but its not responding and it will make copys and print, just not my word files or pdf's. any advice?
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Posted on Jan 02, 2017
In administrator login the default printer is "Microsoft XPS Document Writer", make sure that the default printer is the HP Printer.
You have to change in the Print dialog box, select the HP Printer instead of "Microsoft XPS Document Writer"
Cheers - Parveen
Posted on Feb 08, 2008
I don't know if this will help but I have had similar problems. I would notice that one or two particular programs would print more than one copy and others were just fine. Try checking the preferences on the actual programs. Some programs retain their last qty request and don't change unless you change it. For instance, you request a program to give you two copies of a particular document and everything works fine. Then a day later you are in the same program and need only one copy of a document and you get two instead. This is because there is something set in the program or the preferences of your printing device that causes it to retain the last requested quantity for printing. Next time you print check the print dialog box and see how many copies it is showing will be printed. Hope this helps.
Posted on Jun 01, 2009
A quick short cut is to open a browser if you use Internet Explorer and select tools menu, then select Internet options. When the box opens then select the advanced tab and scroll down until you see a check box under security and check allow active content from CD to run on my computer.
Also here is the link for your manual: http://esupport.sony.com/US/perl/index.pl
Posted on Jun 02, 2009
I think you may have bad sectors on the hard drive which is why it loads the software but then when it comes time for the system to read it, it just hangs cause it can't read into the sectors on the hard drive.
Best way to determine this, try another known good working hard drive and if it goes thru all the way and loads then you know the original hard drive is bad.
Posted on Jun 17, 2009
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