Question about GE Monogram Side by Side Refrigerator
Had icing kit replaced - problem with extreme temps returned
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Posted on Jan 02, 2017
First, when the refrigerator is running, open the freezer door and hold in the light switch so the freezer light goes out. You should be able to hear the freezer (evaporator) fan running. If it is running, then you most likely have a problem with the air damper. It is a motorized door in the very upper left side, back corner, of the fresh foods section. The door needs to be open for air to flow into the refrigerator section. If you place your hand near the vent holes at the upper refrigerator section and the freezer fan is running, FF section warm, you should feel cold air entering. If not, the damper door may have broken. It is not real easy to get at to replace, but that is where your problem may be. Be sure to check the freezer fan first, as a non-working icemaker may point in that direction.
Posted on Jun 09, 2009
Hi - I just had the same problem on a 48 Monogram 1996 model.
The guys at the factory told my local service center that it was the main logic board ($200 for parts) and they replaced it, but that wasn't it.
It was the evaporator sensor. i don't claim to understand it all, but I think that the sensor is responsible for telling a heating element to turn on and defrost. If it does not do it's job, then frost builds up (You can feel the frost if you feel up in the freezer, up hight and in the front)) The frost keeps the cold air from getting to the fridge. Eventually the logic unit will freak out because ti is trying to keep the fridge cold, but the fridge send back that it is hot.
The repair guy may not want to replace the sensor because it is like an hour and half to get back in there. And it is a tight fit.
Posted on Jun 22, 2009
I had the same problem. The drain tube is located below the pan below the fins at the rear of your freezer. The drain tube has a trap (s-shaped curve) to prevent air flow out of the freezer. The problem is that water gets in this tube and freezes. I took the sheet metal cover off the back, got a turkey baster and flexible tube, and continuously flushed hot water (after the freezer had been turned off around an hour to thaw). Eventually the plug gave way.
Posted on Jul 16, 2009
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